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mandicreally
mandicreally
Inspiring
February 17, 2019
Answered

Motion Graphics Templates is Corrupt!!!!

  • February 17, 2019
  • 11 replies
  • 37905 views

Premiere Pro keeps "Corrupting" my Motion Graphics templates and has basically made that function completely unusable for me.  Whether it be the stock templates that come with Premiere Pro, or the handful of templates I BOUGHT from Adobe Stock, when I drag them onto my timeline I get a "Motion Graphics Template is Corrupt" error message. 

I've tried deleting the templates from Premiere.  I've tried re-downloading them fresh from Adobe Stock. I've tried Reinstalling Premiere.  I've tried wiping every trace of Premiere out on my computer and fresh installing.  All of these things have failed.  MAYBE I could get Templates to work again for a few projects and forget the problem, but suddenly I'd drag one on and it would start all over.  Some of my templates don't give me the error but also don't do anything.  If I go to their "edit" tab, it is blank and has zero information or effects. 

It seems like sometime in the last few updates Motion Graphics Templates have become broken and it is infuriating.  Especially when I've paid good money for templates ($20 a pop usually) TO ADOBE and they are not working. 

I cannot be the only one facing this, am I?

      Correct answer DaciaSaenz

      Hi All, 

      I finally was able to reproducce a corrupt Mogrt on a Mac and learned that it fails for a completely different reason than the "Mogrt is Corrupt" issues we were seeing on Windows. 

      After unzipping the mogrt and trying to open it I realized that the unzipping process was not happening. The .Zip folder was turning into a. CPGZ file instead everytime I tried to open it. And clicking the .CPGZ file to try to "open" it just created yet another .Zip file and on and on in an endless loop. So in this case the "Mogrt is Corrupt" error is valid. The Mogrt IS corrupt without the ability to unzip the contents of the .zip folders where the .aep lives. 

       

      After doing a bit of google sleuthing, it looks like Mac's can get into this state when a zipped file (that is what a Mogrt is) doesn't download correctly. Sometimes, a download says is complete but really it only downloaded 99% of it. Or it may be that the file needs to be downloaded from another Browser.

       

      I re-downloaded a copy of the Stock Mogrt that was giving me trouble from a different source and it worked! It also somehow fixed the one I was having an issue with.

       

      Here is a link that I found with some workarounds: https://osxdaily.com/2013/02/13/open-zip-cpgz-file/

      I think the best thing to do is re-export or re-download the file and try again.

       

      And here is another article about this.

      https://osxtips.net/cpgz-file-on-mac/

       

       

      Hope this helps! 

      Dacia

      11 replies

      Show previous replies
      R Neil Haugen
      R Neil Haugen
      Legend
      February 17, 2019

      When you get this kind of error, this is either something wrong with the mogrt or your system. Often, there are issues with some mogrts.

      So ... we'd need details of what your system is, including specific version numbers of Pr ... as in 13.0.1 type numbers from the Help/About screen, and which mogrts you're having difficulty with (and especially if there's a common creator involved); whether you have AfterEffects on your system, and if so, which number-dot-number version.

      Neil

      Everyone's mileage always varies ...
      mandicreally
      mandicreallyAuthor
      Inspiring
      March 17, 2019

      System Specs:

      AMD Ryzen 7 2700X

      32GB DDR4 PC3000 RAM

      Nvidia Geforce GTX980 GPU

      Gigabyte X370 motherboard

      Samsung 850EVO SSD for Premiere Pro Install Files and mogrts

      Windows 10 Home (Current Build)
      Premiere 13.0.3 (Build 9)

      The mogrt I'm currently having trouble with the most is "Outlined Callouts" FILE #: 177312873 On Adobe Stock.  Though I've had problems with some of my other ones as well (from other Authors).

      How would I go about re-exporting a mogrt from After Effects? I am not seeing how one goes about this.  I'm a major newb when it comes to AE and have never used it to create my own Motion Graphics stuff.  Expression-Universalizer seems to be a plugin add-on. 

      I purchased these templates FROM Adobe for the express reason that I assume buying them from Adobe would be a more reliable option than some random third-party seller.  I've used this one mogrt for well over a year and only suddenly had an issue in the past few months.  It suddenly worked for a few weeks, now it is back to not working again. 

      mandicreally
      mandicreallyAuthor
      Inspiring
      March 17, 2019

      I just went and deleted the problematic mogrt from my local template folder.  I looked up how to open the file in AE.  So I opened it, reviewed it, and Exported it fresh from AE 2019 to my Local Template Folder (with Premiere closed the entire time).  I then opened Premiere, dragged the "new" Unlimited Callouts mogrt to my Timeline AND it says it is corrupted...  Still.

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