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Simmo1985
Simmo1985
Participating Frequently
November 15, 2018
Answered

Mouse Cursor Disappears Switching Between Workspaces

  • November 15, 2018
  • 12 replies
  • 27924 views

When I switch between the 'Editing' workspace and other workspaces, particularly the 'Graphics' or 'Color' workspaces, my mouse cursor often disappears.  The mouse continues to work and be visible in other programs, however whilst hovering over any Adobe Premiere window the mouse cursor is not visible.  I can still click on things within the Premiere Pro window, however I have no idea where the mouse cursor is, so it makes using the program impossible.

To fix, I have to restart Premiere Pro reload the project.  Really slows down the workflow when you're having to restart the program 20 odd times a day.

Any ideas to fix?

      This topic has been closed for replies.
      Correct answer Kevin J. Monahan Jr.

      Hi,

      Please upvote  the current bug (as of 2024):https://community.adobe.com/t5/premiere-pro-bugs/my-mouse-disappears-in-premiere-cc/idi-p/5746154#U5746154.

       

      Sorry for the frustration.

       

      Thanks,
      Kevin

      12 replies

      Show previous replies
      G
      George Day
      Participating Frequently
      December 21, 2018

      This happens to me quite often as well, perhaps not 20 times a day but I'd say 4 or 5 times a day if I'm working on a project pretty solidly.

      My specs for reference... Windows 10 Pro, GeForce GTX 970, i7 5820k and latest drivers and CC versions all round.

      Problem has been happening since at least CC 2017.

        Simmo1985
        Simmo1985Author
        Participating Frequently
        December 21, 2018

        980 ti here. Windows 10. Ryzen CPU though. Do you have multiple monitors? I saw someone mention somewhere that having multiple monitors which are different resolutions can cause an issue.

        G
        George Day
        Participating Frequently
        December 21, 2018

        Interesting.

        I do have multiple monitors - I have a triple monitor setup (though all are identical and at 1920x1080) - in Premiere I have the left and centre monitor in use for all the windows, and the right monitor set as my full-screen preview.

        My mouse is a Logitech Performance MX mouse - not the newest variant though - I have tried to reinstall the drivers and software recently, and made sure that they're up to date. Can't say I've ever tried an entirely different mouse though.

        Shivangi_Gupta
        Shivangi_Gupta
        Legend
        November 15, 2018

        Hi Simmo,

        Sorry for your issue. I understand that whenever you switch the workspace, the cursor disappears. This is not a known issue with Adobe Premiere Pro. Please try resetting the preferences for the application and let us know if it helps.

        FAQ: How to reset (trash) preferences in Premiere Pro?

        Thanks,

        Shivangi

        Simmo1985
        Simmo1985Author
        Participating Frequently
        November 18, 2018

        The issue remains.  It has been a problem since I started using Premiere, so version CC 2017 at least.  The issue has persisted through system formats / fresh installs of Windows.

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