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P
PANNlK
Participant
August 26, 2017
Question

.MOV exports are currupted!

  • August 26, 2017
  • 2 replies
  • 889 views

When I export a .mov formated video from encoder or premiere pro, I can't play them back using any software such as quick time player. Can someone help?

This topic has been closed for replies.

2 replies

R
Community Expert
RobShultzCommunity Expert
Community Expert
August 26, 2017

If on Windows:

I would try installing the Quicktime Codecs only. Codecs only because of security problems.

Heres the link. https://www.apple.com/quicktime/download/

Then follow these instructions:

  1. Click on the Next button on the first page on the installation wizard.
  2. Accept the License Agreement.
  3. Select Custom install
  4. Only enable QuickTime Essentials. Disable everything else.
    If you use Sony Vegas, then you also need to install the QuickTime Player.
  5. Now you will be on the Destination Folder page.
    Uncheck the boxes for Install Desktop shortcuts and Automatically update QuickTime and other Apple software
  6. Click on the Install button. The installation will now begin.
  7. Click on the Finish button.

Then restart your apps and try playing again.

M
Meg The Dog
Inspiring
August 26, 2017

Please post a screen shot of your export settings summary, like this example below:

MtD

P
PANNlKAuthor
Participant
August 27, 2017

R
Community Expert
Richard M KnightCommunity Expert
Community Expert
August 27, 2017

I would start by changing your export format to progressive rather than lower interlaced.

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