MOV files wont play in Adobe Premier Pro - RTX 4090

Forum|Forum|3 years ago
November 17, 2022
6 replies
1530 views

When I load in a .MOV file from my Ninja Atmos. These are raw 8K files, they just show black. I can hear the audio but the video doesn't display. I even used proxy files and nothing.

This is on a new RTX 4090.

Please help.

Creative Cloud

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R Neil Haugen

Legend

Have you installed the ProRes RAW for Windows on your computer?

Windows ProRes RAW 1.3 Installer (English)

Neil

Everyone's mileage always varies ...

R Neil Haugen

Legend

What format are they? "RAW" unfortunately doesn't tell us anything useful.

Such as Arri RAW? Red? Sony? What? Until we know more about the media, we can't be of much use.

Other than make sure you are using the Nvidia Studio drivers, NOT the gaming-ready ones. And ... some systems have had issues with a recent Nvidia driver, so there's a possibility you might need to try a different driver even for studio drivers.

Neil

Everyone's mileage always varies ...

J

J245Author

Participant

PRORes RAW

K

Kerry26868113114o

Participant

NVIDIA drivers - at least the game ready drivers - for the 4090 don't allow for ProRes RAW in Premiere. I had the same issue - and then switched to studio drivers and it worked (with some crashing). Strange because my 2080Ti had no issues workign with ProRes RAW using trhe gamne ready drivers. Looks like its an NVIDIA issue.