Skip to main content
Participant
March 30, 2021
Question

Mp4 exports freezing since the laste update on extrenal server

  • March 30, 2021
  • 2 replies
  • 161 views

Hello,
Since the last update, we have an export problem on our external server.
Each time we export, the image freezes at a few seconds from the end but the playback continues.
It also happens that the sound cuts off. Exports from the computer are working, it's mainly exports to external server.

 

Did you hear about this problem after the last update and maybe someone knows how to resolve that?

 

Thank you in advance!

This topic has been closed for replies.

2 replies

Jeff Bugbee
Community Expert
Community Expert
April 28, 2021

How is your server connected? Sounds like you don't have the proper throughput to write to the server without errors. Generally, unless you're on a 10gb network specfically designed for this sort of workflow, I recommend exporting locally then copying the finals to another server.

Participant
April 28, 2021

Same here would love to know how to solve or if it is just a bug that is getting fixed as we speak?