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Inspiring
Mar 13, 2019 6:37 AM UTC
Answered

MP4 not supported?

Hello\

When I load Premiere Pro 2.0 and go to File  Import and select an MP4 clip from a folder on my desktop, I get an error that the file format is not supported:

To what format do I need to change the MP4 file, please?

Thank you.

    Vidya Sagar
    Vidya SagarCorrect answer
    Participating Frequently
    Mar 13, 2019 8:10 AM UTC

    Hi SteveH59,

    MP4 is not a supported file format of Premiere Pro 2.0 version. You need to transcode the files into AVI and import.

    Thanks,

    Vidya

    5 replies

    Participant
    Dec 31, 2024 6:56 AM UTC

    This seems like a time suck in converting mp4s into AVI specially when have 200+GB of videos.

    Mp4s are so common. Adobe, why isnt it supported?

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    caroline_edits
    Community Manager
    Community Manager
    Jan 24, 2025 8:33 PM UTC

    .MP4 files are supported in newer versions of Premiere Pro. See our current list of supported file formats here: https://adobe.ly/4avjqWm

     

    The suggestion to convert to AVI was only for people using Premiere Pro version 2.0. Which version are you using?

     

    Hope this helps to clarify,

    Caroline

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    SteveH59Author
    Inspiring
    Mar 13, 2019 11:23 AM UTC

    Many thanks to you both, I am grateful.

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    Vidya Sagar
    Vidya SagarCorrect answer
    Participating Frequently
    Mar 13, 2019 8:10 AM UTC

    Hi SteveH59,

    MP4 is not a supported file format of Premiere Pro 2.0 version. You need to transcode the files into AVI and import.

    Thanks,

    Vidya

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    Ann Bens
    Community Expert
    Community Expert
    Mar 13, 2019 9:52 AM UTC

    To be exact: DV avi.

    As dvix, xvid etc dont work well in Pro2.

    Moved from Premiere Pro CC​ to Premiere Pro CS6 & Earlier​

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