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rickykresslein
rickykresslein
Participant
February 4, 2017
Answered

Music Problem

  • February 4, 2017
  • 1 reply
  • 923 views

Every time I browse through my music in the Media Browser or import it into a project in Premiere Pro CC 2017, the audio track gets cut in half. The second half contains nothing, while the first half skips and seems to play over itself, off-beat. Every audio file I check is like this. I have tried cleaning the cache, deleting all files in the Common/Media Cache... folders, and rebooting Premiere Pro while holding Shift + Alt. I have a project due soon and need this issue fixed. Thank you for all of your help.

Here is a screenshot of the half audio track.

This topic has been closed for replies.
Correct answer Ann Bens

What does the red exclamation mark tell you (bottom right)

Best is to use wave, mp3 can cause issues.

You can convert in Audition

1 reply

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
February 4, 2017

What does the red exclamation mark tell you (bottom right)

Best is to use wave, mp3 can cause issues.

You can convert in Audition

    rickykresslein
    rickykressleinAuthor
    Participant
    February 4, 2017

    The red exclamation mark has gone, so I'm not sure what it said. I converted the mp3 to .wav using Audition and it works perfectly! Thank you so much for your quick reply.

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