Mute toggles on for no reason

Forum|Forum|8 years ago
November 13, 2017
13 replies
37794 views

Sooooo, I ABSOLUTELY hate the new Premiere Pro update. Its the worst I have ever used, and I am astounded that they have got it this WRONG. So upsetting.

But I have a technical issue that I wonder if anyone else is having. For no apparent reason the Mute button on one of my tracks keeps turning on when I am playing back video. It keeps happening at random times. Does anyone know why?

Correct answer mstegner

Hi all,

I have recently discovered that a Premiere Pro Extension named "Premiere Studio", with its Control Surface plugin, can cause audio tracks to automatically be set to "Touch" mode when opening a project/sequence.

When in "Touch" mode, any interaction with an audio track control will be recorded as automation keyframe data at the track level.

We are contacting the developer to address the issue, but until a resolution is reached, we recommend removing the control surface plug-in from Premiere by following the steps below:

1. Open Premiere

2. Open "Preferences>Control Surface…"

3. In "Device Class", select any entry that is named "Premiere

Studio"

4. Press Remove Button to remove the plug-in.

Thanks,

Matt

Show previous replies

J

jimh41389033

Participant

Mute turns on at random times. No rhyme or reason. Every track in the song that I am working on will be muted. I have other problems that I don't understand as well. Twenty five of the songs that I was working on were all moved in to an active song file. Original files were stripped. Then renamed as conformed files. No rhyme or reason there, either. I am using CC.

jenniferw77276905

Participant

I am having the same issues in cc 18. I can mute all the tracks, lock them and then when I go to play back it un mutes track 3 every time. Really annoying.