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Eric Wu . film editor
Participant
May 2, 2023
Question

MXF export issue

  • May 2, 2023
  • 1 reply
  • 1874 views

Hello,

 

Everytime I export MXF, it runs into an error. 

And it explains nothing but only this:

 

Can anyone gives me some advice to fix it?

I would appreciate it very much.

This topic has been closed for replies.

1 reply

S
Suraj5EBF
Participating Frequently
May 2, 2023

Hey, Have you installed Adobe Media Encoder? is that your applications are compatble.?

Can you try this > Clear the media cache files and reset the Preference.

Restart your system and then try again. let us know if its work.

Thanks,

Suraj.

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Eric Wu . film editorAuthor
Participant
May 2, 2023

Hi, Thanks for your response.

 

Yes, I've installed Adobe Media Encoder, and just updated it to the newest version. also updated Premiere to the newest version, too.

And I deleted all media cache and restarted my mac, but my exporting still goes wrong.

 

Is there any advice for me to solve this situation? thank you very much.

S
Suraj5EBF
Participating Frequently
May 2, 2023

Hey can you share your export setting Screenshoot? which file format media you import in Project? Are you try to send media to Media Encoder? can you share more info?

Thanks,

Suraj.

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