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BrettHowe
Known Participant
April 19, 2024
Question

MXF file read error in After Effects and Media Encoder 24.3

  • April 19, 2024
  • 3 replies
  • 2190 views

This as raised it's ugly head again!

Latest update of AE, ME 24.3 can't render (shows as missing with colour bars) for MXF files.  They display fine in After Effects.  Send the job to media encoder and no Joy.

This is really frustrating, as we are a broascast organisation with100's of daily deadlines and work-arounds are not acceptable.  OP1a MXF files are the only compatible format to seamlessly intergrate into our broadcast environmnet.

Please fix this, and stop re-introducing old errors into new updates.  We are not your BETA testers.

Please fix it ASAP.  Thankfully we only have one machine that has updated to this version,

Thanks

Brett



    This topic has been closed for replies.

    3 replies

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    August 29, 2024

    Hi @BrettHowe - It looks like this issue has been fixed in version 24.6!

    theok8577996
    theok8577996
    Inspiring
    June 17, 2024

    I have this same problem,

    step to repro

    drop some MXF files in AfterFX 24.3

    export to media encoder 24.3 or higher

     

    result Colorbar instead of the MXF content.

     

    This problem also occurs with 24.4.1, although AME warns for missing files then!

    AfterFX internal rendercue works fine with these files.

     

    After some testing I found following,

    AME works ok with al versions

    AfterFX 24.2.1 is ok, any higher version gives problem with MXF files sending to AME.

    Export to a Premiere project is fine, no missing MXF

     

    WORKARROUND

    use AFterFX rendercue

     

     

    system Win10 Pro

    MXF format

    Format : MXF
    Format version : 1.3
    Format profile : OP-1a
    Format settings : Closed / Complete
    File size : 73.6 MiB
    Duration : 17 s 280 ms
    Overall bit rate mode : Variable
    Overall bit rate : 35.7 Mb/s
    Frame rate : 25.000 FPS
    Encoded date : 2024-05-04 12:51:27.000
    Writing application : Sony Mem 2.00

    Video
    ID : 2
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High 4:2:2@L4.1
    Format settings : CABAC / 2 Ref Frames
    Format settings, CABAC : Yes
    Format settings, Reference frames : 2 frames
    Format settings, GOP : M=3, N=12
    Format settings, wrapping mode : Frame
    Format settings, Slice count : 2 slices per frame
    Codec ID : 0D01030102106001-0401020201316001
    Duration : 17 s 280 ms
    Bit rate mode : Variable
    Bit rate : 31.1 Mb/s
    Maximum bit rate : 50.0 Mb/s
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate : 25.000 FPS
    Standard : PAL
    Color space : YUV
    Chroma subsampling : 4:2:2
    Bit depth : 10 bits
    Scan type : Interlaced
    Scan type, store method : Separated fields
    Scan order : Top Field First
    Bits/(Pixel*Frame) : 0.600
    Stream size : 64.1 MiB (87%)
    Color range : Limited
    colour_range_Original : Full
    Color primaries : BT.709
    Transfer characteristics : 0E06040101010605
    Matrix coefficients : BT.709

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    April 23, 2024

    Hey Brett,

    I understand how frustrating this must be. Could you share the source of your files and which OS you're using? Please also share the error message you see. We'll look into this for you. 

     

    This post was split from a discussion to gather more details. (https://adobe.ly/3UuC1vr)

    Thanks,

    Ishan

    S
    seani62007722
    Participant
    May 7, 2024

    was this ever resolved? i am having the same issue! 

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