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Eddie29983724lq4n
Participant
May 25, 2023
Question

My monitor keeps going black when I play videos in Premiere pro

  • May 25, 2023
  • 1 reply
  • 717 views

Editing and everything elese is ok, but whenever I press play video, my whole screen would go black like losing power to the monitor, and back to normal and then go black again. Does anyone else has this problem? I am new to premiere pro

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1 reply

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Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
May 26, 2023

Hi Eddie29983724lq4n,

 

We're sorry to hear about this. Let us know the version of Premiere Pro that you are using & the system specs (OS, CPU, GPU & RAM). Is this happening while playing any specific media type or all of them?

 

Thanks,

Sumeet

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Eddie29983724lq4nAuthor
Participant
May 26, 2023
Thank you for your response! I think I found an answer on the forum.
Apparently a lot of others have the same issue. If you guys can fix this
bug through an update. Thank you!
Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
May 27, 2023

Hi @Eddie29983724lq4n,

Thanks for the note. What was the workaround? Please let us know so we can let the devs know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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