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Participating Frequently
August 21, 2024
Question

My Premier program is not working properly

  • August 21, 2024
  • 2 replies
  • 540 views

My Premier program is not working properly
When I open a new project, the program does not work and remains in that state for a long time
In addition, it uses the integrated graphics card and does not consume any part of the separate graphics card
In the attached pictures, there is an explanation of the problem I am suffering from
Knowing that I have an Intel Core i7 device
With 32 GB RAM
And all the parts have been identified on the device well

This topic has been closed for replies.

2 replies

MarekMularczyk
Community Expert
Community Expert
August 21, 2024

What do you mean when you say that the program doesn't work? What's exactly happening when you open Premiere?

  

Adobe Community ExpertAdobe Certified Professional
Participating Frequently
August 21, 2024

Premier stops responding to any command

Participating Frequently
August 21, 2024

I have attached pictures of the problem that occurs in the program in the question.

MyerPj
Community Expert
Community Expert
August 21, 2024

It looks like it is working. A shot of the entire PP window would be better to see. Is there any activity in the very bottom right of the PP screen, happening when the project is first loaded. What kind of media are you using? Shots from a phone or a camera?

Participating Frequently
August 21, 2024

These are videos uploaded from social media.