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DiegoM123
Participant
January 18, 2024
Question

My Premiere Pro 2023 crashes for no reason

  • January 18, 2024
  • 1 reply
  • 279 views

Hi, I recently bought a new pc with Windows 11, when I edit in premiere 2023 after approximately 30 minutes the program crashes, no matter how many effects I add or not. This has never happened to me before, I tried allocating more ram and clearing cache, but it keeps crashing. I edit light reels, less than 30 seconds, so it can't be my pc capacity.

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 23, 2024

    Hi DiegoM123!

    Sorry about the crash. Do you see any error codes or messages when it crashes? Does it happen with a specific project? Have you already tried resetting preferences? 

     

    Let us know. Happy to investigate further.

    Thanks,

    KR

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