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Participant
May 16, 2024
Answered

My Premiere Pro becomes unresponsive when i try load projects

  • May 16, 2024
  • 4 replies
  • 384 views

My premiere pro becomes unresposive when I try to load up a project, it also happens when i try to open my preferences. I have

Adobe Premiere Pro Version 24.0.3 (Build 2) (it has happened with other versions as well)
Windows 10 home
I've tried

1) Reinstalling the software
2) Restarting my pc and starting PP with no other programs opened
3) Unticked "import workspaces from projects" as recommended in a different bug report made by someone else
Ive tried all of it except for formatting the pc, which i want to avoid.

My solution so far has been closing the software through task manager and reloading different project multiple times until the one time it does load up.


Please help! :'(

This topic has been closed for replies.
Correct answer Angelo343736606pzz

Updating it fixed the issue, I'm sorry about the inconvenience, I should have tried that first. I didn't think updating will work because ive had this problem for a few versions,

Thanks a lot for responding quickly, to both you and Ann!

Appreciate it

4 replies

Bruce Bullis
Legend
May 16, 2024

Glad it's working for you!

Angelo343736606pzzAuthorCorrect answer
Participant
May 16, 2024

Updating it fixed the issue, I'm sorry about the inconvenience, I should have tried that first. I didn't think updating will work because ive had this problem for a few versions,

Thanks a lot for responding quickly, to both you and Ann!

Appreciate it

Bruce Bullis
Legend
May 16, 2024

Ann's right, current is better, and...

Does this happen with every project you try to open, or just some? If you make a new, empty project, save  it, close it, and reopen, do you experience the same unresponsiveness? 

Confirming: PPro hangs if you attempt to open any preference pane, or just some preference panes? 

Ann Bens
Community Expert
Community Expert
May 16, 2024

Update the software. We are now on 24.4