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m12h34
Participant
March 11, 2026
Question

my premiere pro wont open up my project, saying that there was an unknown error

  • March 11, 2026
  • 1 reply
  • 13 views

When I open Premiere Pro it says that the media cache can't be found as it was returned to its original place. Then, when I try to open up my recent project, which I could open up the night before, it says unknown error and can’t open it. I don’t know if this is because when I was saving it, it said it couldn’t be saved as I didn’t have access to (even though I did previously), so I had to try to save it to a different location. I also just updated my computer yesterday, but I opened up the project after that to make sure everything was fine, and it was. It’s just that today it's been unopenable. 

1 reply

Peru Bob
Community Expert
Community Expert
March 11, 2026

Create a new project and import the old one into it.