Participant

Answered

My project won't open in Premiere 2019.

Forum|Forum|7 years ago
October 27, 2018
8 replies
36522 views

I started to work on a project in Premiere 2018. After the update, the project converted to 2019 without a hitch. Everything was working fine until this morning. Premiere opens, and when I select a project to open, the project opens, but the window never shows. Premiere seems to function as if the project were open, but there are no windows on my desktop. I need to export this video today. HELP!

This topic has been closed for replies.

Correct answer naslone45

I actually solved the problem. When opening Premiere on Mac, you hold down the Option key. If on Windows, it’s the Alt key. When the pop-up window comes up, you let go of the key and Premiere asks if you want to reset the settings. Hit yes, and Premiere defaults to its original settings.

J

Janexxxxxj

Participant

hi, I have same problem with Premiere 2020. Also, I tried this method. It doesn't work. Does anyone have solution?

D

dirkc3732663

Inspiring

You saved my behind. That worked like a charm! Thank you!

H

Hayley1111

Participant

Thank you thank you thank you!! I tried everything else, and wish I'd known it was such an easy fix. I thought everything was gone forever!

L

Lukoshkin

Participant

Thank you!
Reseting Premiere helped

S

sime15372555

Participant

Yes This Method work very well. Thanks you safe our life. Just Press Alt and then click your Premiere Pro Project then release when the pop up screen come out it will straight have a box to ask if you want to reset the setting for the project, click yes then it will open up normally. Just have to do this once for every project tat have problem to load up. Thanks again.

naslone45AuthorCorrect answer

Participant

I actually solved the problem. When opening Premiere on Mac, you hold down the Option key. If on Windows, it’s the Alt key. When the pop-up window comes up, you let go of the key and Premiere asks if you want to reset the settings. Hit yes, and Premiere defaults to its original settings.

Dunny603

Participant

Yesssss thank you so much. It worked for me

Sent from my iPhone

Dunny603

Participant

I'm having the same problem. I had to uninstall and re install premiere. Only take couple mins. and it fixed the problem untill I closed the project and tried to open another one. And now I'm right back with the same issue.

Averdahl

Community Expert

Did this project start in CC 2019 or did you open a CC 2018 project in CC 2019?

IMO, the best way to upgrade old projects is to start a new project in CC 2019 and then go to File > Import and select the CC 2018 project file and import that as if it were footage. Over the years this has proven to be more hassle free than just opening old projects.

Averdahl

Community Expert

What happens if you go to Windows > Workspaces > Reset to Saved Layout?

naslone45Author

Participant

Nothing happens. I updated my Premiere today and thought it might fix the problem, but it didn't. I can't figure out how to get my windows back.

Averdahl

Community Expert

Are the workspace blank (no windows) in new projects as well?

If yes, FAQ: How to reset (trash) preferences in Premiere Pro?

If no, create a new project in CC 2019 and import the CC 2018 project into CC 2019. It is generally better to import old projects than just opening them and convert them.

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