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Participant
Apr 14, 2025 1:35 PM UTC
Question

my psd file is not importing into premiere pro

I made an design in illustrator and wanna add motion to it so I've saved this designe as a psd file to import it in premiere pro. I tried to import the file into premier pro but unfortunatelly premier is giving me this error. 

"The importer reported a generic error."

How can I solve this problem?

3 replies

Peru Bob
Community Expert
Community Expert
Apr 14, 2025 2:36 PM UTC

Open it in Photoshop and resave it.

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Adobe Employee
Apr 14, 2025 4:12 PM UTC

Hi ece_3020,

 

We're sorry to hear about this. Is this happening with any specific psd file or all of them? Also, please try Peru Bob's suggestion & let us know if it's working.

 

Thanks,

Sumeet

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kglad
Community Expert
Community Expert
Apr 14, 2025 1:49 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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