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Participant
April 20, 2024
Question

My whole computer restarts when i drag clips into the timeline

  • April 20, 2024
  • 4 replies
  • 311 views

I've been using premiere pro for the past year and this happens way too often. 

When i drag clip from my file explorer to the timeline, it will freeze my whole pc and I wont be ble to do anything and after 30secs, my whole computer restarts. It is super annoying when this happens because i have to reopen all the tabs again. Worst is, it happens in the middle of an edit.

 

Do let me know of solutions that can fix this as it affects the workflow a lot. Thank you.

 

 

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4 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 9, 2024

Hi @WASABI123,

I'll place this report into the Discussions forum as we await the info our experts have asked you. Let us know if you are still experiencing this issue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Community Expert
April 20, 2024

What OS you are using?

T-Sal
Ann Bens
Community Expert
Community Expert
April 20, 2024

Dragging can cause issues: use the import or Media Browser feature instead.

MyerPj
Community Expert
Community Expert
April 20, 2024

Where are your files stored? How about dragging into the project instead.