Não Consigo Importar vídeo/ I can't import video into premiere

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Boa noite, meu premiere está bugando e fechando quando tento importar um vídeo do meu HD. o que fazer?

Hi, my premiere is bugging and closing when I try to import an video from my Hard drive. What should It be?

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Vitor Ferreira

Participant

estou tendo o mesmo bug, ele não deixa jogar no time line, só vai o audio, eu reniciava e conseguia, agora nem isso funcionado.

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Kevin J. Monahan Jr.

Legend

This is a really old bug, Vitor. Can you give us current information about the version you are using, your system, media, and project details. That would help!

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

nishu_kush

Legend

Hi Bruno5D99,

Welcome to the Community.

Do you see any error message or crash report? Does it happen with a particular media file?

Let us know, we're here to help.

Thanks,

Nishu

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R

RobShultz

Community Expert

Can you give us systems specifications, and whit kind of video you're trying to import?

The more information that you can give us the better.

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B

Bruno5D99Author

Participant

hi, thanks for the reply. I am using a Mac OS Mojave and Premiere 15.4.1. The message after the software bugs It's attachede.

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