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B
beardde
Participant
May 24, 2017
Answered

Need to go back to Pr CC 2017.0.2 (late 2016) - Can only install Pr CC 2017.1 (April 2017)

  • May 24, 2017
  • 1 reply
  • 1303 views

Can't figure out a way to go back to a previous version of Premiere.  Can only go back to 2015, but not the release version of Premiere 2017 using the Creative Cloud Agent.  Working between two computers on different subscriptions (one is for a network on a business subscription) the other is my personal subscription.  I need to work from home as well as in the office.

The business subscription can't upgrade to the latest version because it will interrupt the workflow of 200 + employees and are not willing to do upgrades/IT every few months. Is there a way to get a version of 2017.0.2 after the update has already been released?

Need to go back to Pr CC 2017.0.2 (late 2016) - Can only install Pr CC 2017.1 (April 2017)

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Correct answer R Neil Haugen

No, that is the list that will show if the CC desktop app is showing things correctly.

Sometimes, signing out of the D-top app & back in helps it to re-configure itself.

Sometimes, it needs nuking ... using the Adobe CC cleaner tool to remove the D-top app, then reboot the computer, then going to Adobe & downloading/installing a fresh CC app, then signing in ...

https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Neil

1 reply

R Neil Haugen
R Neil Haugen
Legend
May 24, 2017

In the Creative Cloud desktop app, when I go to the bar for "Find Additional Apps", select the bottom option "View Previous Versions" ... then scroll down to the PrPro line and click "Install" ... I have the following ...

This list is showing all released builds of 2017. Is that what you need?

Neil

Everyone's mileage always varies ...
B
bearddeAuthor
Participant
May 24, 2017

Hey Neil,

thanks for your help and the reply, I have seen those install options in the Creative Cloud Agent when I was on CC 2015, but after updating to CC 2017 I don't have that list available to me.  I'm going to try and uninstall and re-install the Creative Cloud Agent, but currently the only thing that happens when I click install is the Cloud Agent starts to download Pr 2017.  Is there a preference or something I need to do to make that list of release builds available?

R Neil Haugen
R Neil HaugenCorrect answer
Legend
May 24, 2017

No, that is the list that will show if the CC desktop app is showing things correctly.

Sometimes, signing out of the D-top app & back in helps it to re-configure itself.

Sometimes, it needs nuking ... using the Adobe CC cleaner tool to remove the D-top app, then reboot the computer, then going to Adobe & downloading/installing a fresh CC app, then signing in ...

https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Neil

Everyone's mileage always varies ...
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