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charlesb4548883
Known Participant
March 31, 2021
Question

New Captions Panel displays Glyphs/Wingdings during edit

  • March 31, 2021
  • 3 replies
  • 1634 views

In PP 15, when double-clicking a caption to edit the text, the UI changes the text (in English) into Wingdings or Glyphs (not sure which). When I change focus away from the UI, the font reverts back to English. See attached screenshot.

 

Is this a bug in the Beta, or a font issue on my system? Any help would be greatly appreciated.

[ Windows 10 / Premire Pro 15.0 fresh upgrade ]

    This topic has been closed for replies.

    3 replies

    S
    Community Manager
    Sumeet_Kumar_ChoubeyCommunity Manager
    Community Manager
    June 11, 2021

    Hi charlesb4548883,

     

    We're sorry about the poor experience. This issue has been addressed in our latest Beta build. You may download the latest Beta build from the Creative Cloud Desktop app. Refer to this link to know more about public Beta.

     

    Thanks,
    Sumeet

    L
    LeTron44
    Participating Frequently
    April 26, 2021

    I have the same issue. I installed the middle east version of Premiere (which I need), I wonder if it is related to that.

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    April 1, 2021

    What font are you using? I have seen a difference between the Program Monitor and the Text Panel related to Arabic characters.

     

    Stan

    C
    charlesb4548883Author
    Known Participant
    April 1, 2021

    I believe Arial. The .SRT file is generated by YouTube with time encoding. The odd thing is that the caption displays fine in the Captions panel. It's only when I select caption text does it change to Glyphs in the edit box.

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    April 1, 2021

    Yes, this is different: the difference I can produce is from the Text Panel (where it shows correctly) and the Program Monitor (where it may show limitations of the font selected there).

     

    I would file a bug report. I'll post the link below. But let's explore your srt. Sometimes issues have occurred because the srt is the wrong encoding. I look at it in Notepad++ under the Encoding tab. PR prefers UTF-8 with BOM.

     

    https://adobe-video.uservoice.com/forums/911233-premiere-pro

     

    Stan

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