Skip to main content
W
Will..
Inspiring
October 11, 2023
Question

New PR 24.0 version export bug

  • October 11, 2023
  • 2 replies
  • 698 views

Hi,

 

Downloaded the latest version (24.0) as it says 'more reliable than ever. ' However, this is not the case. While working on a project, I included a .PSD image over my footage, nested it and then after waiting waiting over an hour for my large project to export, it failed. I then spent two hours trying to figure out why it failed because Premiere did not tell me which part of the project caused the issue. So after spending the time to figure it out, it was the .PSD image that did not export. A reminder that because it failed to export, I couldn't view the video to determine any issues visually. So I had to delete the .PSD image from my project sequence and have my edit look different than what I actually wanted, which is not good for a 'professional' program.

 

My choices were basically to remove the image, or export an .XML and continue in Davinci. Due to timing for when I needed the project finished, I was forced to remove it.

Best part is it is a duplicate of the original image I used earlier in the edit that exported just fine when I removed the duplicate at the end of the timeline..

Needless to say, I gave up on version 24 and started my next project on Davinci. I can't have a program making creative decisions for me against what I want. I wanted the image in my edit.

How is it that Adobe's own image program (.psd) caused an issue in Premiere Pro. I've been importing .psd's into Premiere for many years without issues. Doesn't the various teams at Adobe talk with each other to ensure compatibility with each new release? Shouldn't this have been caught in beta?

    This topic has been closed for replies.

    2 replies

    C
    christopher h23556829ovfc
    Participant
    April 4, 2024

    In Premiere 2024 I exported a DCP file and a lot of problems, actually stopped to function, so a lot of head aches, while in the 2023 version I did it without problems. Why?

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 16, 2024

    Hello @Will.., @christopher h23556829ovfc, & @Felix284463599exg,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?


    I'll move the thread to the Discussions board while we await your information.


    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    F
    Felix284463599exg
    Known Participant
    October 12, 2023

    it seems like that PP 24.0 broke alot of projects and/or is not even working properly on the users systems because i literally cant do anything right now after updating it to 24.0 and downgraded it back to 23.6 or less. wich i already reading a lot here in the forum. all of a sudden there is "not enough system space" over for premiere pro while literally 100GB free on every SSD i have. i was working on the same project 10 minutes before on 23.6 and it was working perfectly, after the update i get this error codes i never had before and when i made a forum post about that a adobe worker told me to "delete my cache" yeah.. i think this is the problem :D. very annoying and im very mad like thousands of other customers right now

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices