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R
Ron in IL
Known Participant
May 9, 2019
Question

New Premiere Pro has HUGE problems. I have a question

  • May 9, 2019
  • 2 replies
  • 353 views

What is Adobe going to do about it?  Everyone is acting like... oh well, you suddenly changed all your settings, or you're suddenly using a computer from the 1990s, and none of that is true.

When it plays a preview in a sequence, it barely last five seconds and the audio goes away.  I have to stop and start for the audio to play again.  When I try to play a preview while in the sequence so I can figure out the editing, It just kinda stays there for the longest time, then starts and stops.   It's absolutely worthless.

My Mac Pro has 48 gigs of RAM.  I'm using an AMD Radeon hD 7950 3 gig graphics card.  I am still running on High Sierra, 10.13.2.

Please tell me what needs to be done.   But why am I suddenly having these issues with this new update when it ran perfectly fine under the older version?

In this newest version of Premiere, can I save it as an older Premiere project so I can go back to the older (better) Premiere and use that one?

Any other suggestions?  I've got projects I gotta finish and I've spent most of today just watching my sequences take an unbelievably long time to render.  And so little happening.

I asked questions, right?

    This topic has been closed for replies.

    2 replies

    S
    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    May 15, 2019

    Hi Ron in IL,

    Sorry to hear about this. Have you tried to clear the cache (FAQ: How to clean (delete or trash) media cache files? ) and reset app preferences (FAQ: How to reset (trash) preferences in Premiere Pro? ) to isolate any preference or cache corruption issue that could be causing the app to misbehave?

    Thanks,

    Sumeet

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    May 9, 2019

    You can downgrade your premiere pro project here:

    Premiere Project Downgrader - Free prproj Version Convert

    Then switch to the version of PP you like. Be sure to make a copy first of your project and of course any more recent features will not be supported when you go backwards.

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