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PeterCorbett
PeterCorbett
Known Participant
April 20, 2017
Answered

New update loses all my Lumetri settings on clips.

  • April 20, 2017
  • 11 replies
  • 4643 views

Wow. just installed the Premiere Pro update and all of my Lumetri settings on my clips have gone haywire.  What has changed that caused this?  The colour wheels have all reset to unity.  Not happy.  Have to start the whole grade again.

This topic has been closed for replies.
Correct answer kulpreet singh

Hi CarlosI,

I really apologize for the inconvenience caused to you all.

We are aware of all the known issues with Premiere Pro CC2017 and our Engineering team is already working to get these issues fixed. A Couple of those issues have already been fixed with the latest update (11.1.1). Premiere Pro 11.1.1 update | Creative Cloud blog by Adobe.

This issue is also on the top most priority now and hopefully, it would be fixed with the next update.

We don't have the release date yet but I can ensure that this issue would be resolved soon.

Thanks for your patience.

-Kulpreet Singh

11 replies

A
Anonymous
June 16, 2017

An update on this issue, I was grading a couple of shots and when I copy and paste lumetri, on the second clip I reset the curves tab but the highlights seems overexposed when I just click the luminance curve (just click not move) the highlights return to normal. Then I unchecked the whole curves section and even it was reset, it seems to still affect my shot. Digging even more all some clips have an instance of lumetri already applied in the source tab with a Amira lut  which affect the shot overexposing it prior color grading and by the way i cant delete it. i think this might be a bug related to the problem with lumetri already talked here. Hope this helps you adobe to do something about it soon, it's a pain color grading in premiere now

A
Anonymous
May 19, 2017

I updated to verify if the problem were fixed but sadly no, Going back again to previous version :/

    kulpreet singh
    kulpreet singh
    Inspiring
    May 19, 2017

    Hi Daniel,

    I am sorry that you are still experiencing this issue.

    I request you to test this (in 11.1.1) with a different project and share your observations.

    If possible, please share your share your project file (created in the prev version of PPro).

    You can share here: kulpsing@adobe.com

    Thanks,

    Kulpreet Singh

    A
    Anonymous
    June 6, 2017

    Hi, Today a client ask for a color work in another category of the same project with shots that was already graded in the main one, so I think well easy right? just copy the lumetri effect, but sadly still with the latest update, this bug isn't fixed yet, and to make things more strange I created a new project (latest version) and import and xml from the old version, and now I have a second different color with the same shot and same lumetri effect. Now I have to download the previous version again just to do this simple request and its not only time consuming but really annoying, Come on adobe If you already have something that it`s working why mess with it?, please put this into priority in the list of bug requests. I'm sending to you this shot with the 2 projects in 11.1.1 (old one and xml)

      carlosi43215806
      carlosi43215806
      Participant
      May 9, 2017

      Hi there,

      I'm having the same problem since the last update (I suppose).

      I'm working on a Documentary TV series (13 episodes) and I opened the project graded two weeks ago to export it to a TV review and most of the shoots are just impossible to recover. We have to work since "0" in the first color grading version...

      We use a Sony a7S MKII, (4K, 25p, XAVC S) with Slog3 and the DJI Inspire1 X3 Log, graded for TV reviews with FilmConvert and Lumetri Color.

      Like PeterCorbett describes, our shoots has shifted luminance and chroma levels and the highlights are very high, although the waveform it's not clipped.

      Kulpreet Singh, Adobe team, can you please help us?

      We can't work in this regime... One month fine, other month with problems... Although we have good MAC and PC machines for the needs of this project and workflow, we are dealing since 4 months ago with problems like crashes and formats/projects recognition between mac and pc (premiere and after effects)...

      But know, the most important issue it's this color/lut recognition.

      Thanks for your help.

      Roei Tzoref
      Roei Tzoref
      Legend
      May 9, 2017

      my guess it's related to the overbright fix in lumetri, but I have not been able to recreate this bug. old projects appear the same in the new version. furthermore, the old lumetri instance from the old project operates in the same manner they did before 2017.1 - they do not work with overbrights, while new instances of lumetri do.

        edwinl76571172
        edwinl76571172
        Participating Frequently
        May 4, 2017

        I'm having the same problem! All my lumetri grades are completely buggered. This comes at the worst possible time. If I need to revert, I will, but I don't see Premiere Pro under the "Find Additional Apps" list on Creative Cloud's app. Could anyone assist?

        EDIT: Found the option. Hope this bug can be fixed soon, because I'm between projects now and having to install and revert the whole time to open older projects is a real pain, especially since there's no "compatibility mode" like in Photoshop.

        A
        Anonymous
        May 2, 2017

        I have the same problem, I just return from vacations and update premiere pro, a client ask for a change and when I open the project all the color work done in lumetri is messed up. Video looks too washed out! I really love adobe but every time they launch a new update it seems that they didnt take the time to test the software and people always found bugs sometimes huge bugs like this. I install the previous version and now its ok, I hope they really fix this soon but more than that please take a little bit of time in testing the updates before launching them

          A
          andrewb82403183
          Participant
          April 25, 2017

          My company is having a similar problem. The color wheels have not reset, but the exposure, contrast, and blacks in Lumetri seem to have been affected the most for us. The projects where we're seeing the problem is the ones that have overexposed footage in them. So I tried opening up a project in the old 2017 version of Premiere, resetting the Exposure in Lumetri to 0 (as opposed to -1, for example), and then converting that project to the new 2017 version. It helped, but the rest of the values still needed to be reworked. Seems like we need to go back and re- color correct everything that was overexposed...

          andymees@aje
          andymees@aje
          Legend
          April 24, 2017

          Absolutely. Previous versions are listed in the Creative Cloud application...

          FAQ: How do I reinstall a previous version of Premiere Pro?

            andymees@aje
            andymees@aje
            Legend
            April 23, 2017

            Sounds like a very good reason to reinstall the previous version you were using. Probably a good idea to make a note of that build too,  so if you ever need to revisit these projects (at a later date,  after you re-update) you know which build to restore.

            PeterCorbett
            PeterCorbettAuthor
            Known Participant
            April 24, 2017

            Is it possible to download a previous build of Premiere CC?

            J
            Jonzy
            Known Participant
            April 23, 2017

            Same here, all my color settings on Lumetri has changed on my recent projects, Blacks no longer blacks and white no longer whites.  Good thing I waited to finalize my project before updating, and sad thing is Lumetri still leaks memory a lot.  Got 32 gb of RAM and a slight changes roof the usage to 31 gb and leave my system unresponsive.

            kulpreet singh
            kulpreet singh
            Inspiring
            April 20, 2017

            Hi PeterCorbett,

            Can you share your old, as well as the updated project files (no media required) and I, will get it checked?

            You can share here: kulpsing@adobe.com

            Thanks,

            Kulpreet Singh

            PeterCorbett
            PeterCorbettAuthor
            Known Participant
            April 20, 2017

            Will have to check my autosaves to see if I have the old one.  It seems to have reset Lumetri settings on split edits where I've used two tracks and a linear soft wipe (to separate sky and ground) for grading.  Plus there were a few shots without wipes that seemed to revert to a flat setting. (No LUT's or looks, just standard Lumetri settings).

            I agree with illucine​ above that many clips have altered chroma, contrast and luma settings.  I have 12 projects on the system but have only opened one project on the new build.  If a second project shows these characteristics I will have to downgrade to the previous build (if that is even possible.)  I am on a Mac Pro; El Capitan OSX.

            PeterCorbett
            PeterCorbettAuthor
            Known Participant
            April 23, 2017

            This is actually serious now.  Every project I open that was created in the previous version of Premiere now has shifted luminance and chroma levels on clips that don't have a LUT attached.

            Most of my material is shot in SLOG3 on a PMW-F55 with a LUT applied, but all our DJI Phantom 4 Pro clips have been altered since this new update.  It's a real pain as some of these projects have been delivered but not yet rendered as backups for our archives.  So every shot has to checked by memory to try and match the client master that was rendered on the previous build.

            If I had known that the Lumetri settings would be altered, I'd never have updated. I'll try to get some project files together today, but at the moment we have our hands full trying to restore master sequences to how they looked last week.

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