Newbie - Trying to learn and can't upload files b/c "File Format Not Supported"

Forum|Forum|6 years ago
February 28, 2020
2 replies
1038 views

I am brand new to Premiere Pro. I bought the "Adobe Premiere Pro CC Classroom in a Book (2019)", and the very first lesson (01) indicates that you must open up lesson 1. I get as far as locating the file and then I click ok when it is found. That's as far as I get because right after this, I get the message on my MacBook (OS Mojave 10.14.6) that "File Format Not Supported". I get the same message with my external hard drive files, as well as the CD the book came with for the files.

I have researched this online and it appears I need to convert to an accepted media format for Premiere Pro. I am not sure why they would supply us with a CD containing lesson files that are not the proper format for the very program they are trying to teach me how to use, but I digress.

What is the easiest way to fix this? Someone with more experience than me, please tell me. Thanks in advance.

Error or problem

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MyerPj

Community Expert

Did you copy the files to your hard-drive or are trying to open from the CD?

J

Jefferygreco0327Author

Participating Frequently

Both.

I have them downloaded on an external HD, and I also have the CD. Both are met with the same results.

C

cranium.art

Participant

Hey!

Did you ever resolve the issue, because at this moment i'm dealing with the very same thing. I believe when I attempted to open my lesson files with the 2020 version, it updated the format on every lesson file. When I right click the properties of the lesson files, it say that everything was created and modified today. Which I know is untrue, because I've had this book for at least a year.