Newer Version of Premiere Pro shuts down while importing Fuji Footage

Hey there, Vixels5D8F. 

Sorry for this shortcoming. What a letdown! 

...in Premiere Pro Version 22.1.2, when I try to import Fuji footage resolution of 4k 60Fps 10bit Premiere immediately shuts down without showing any error,

That's odd. Usually, you hear of playback issues with this format. Sorry about that. The current advice I've been giving with this format is to transcode it into a broadcast codec, such as ProRes 422. Native playback of this highly compressed 10-bit format is very taxing on any computer system, unfortunately. What kind of computer system are you running for CPU and GPU? How much RAM? Are your hard drives speedy?

... I used the older version of Premiere Pro & tries to import Fuji footage it works properly.

I have heard others that sometime around version 15.2, hardware decoding of 10-bit Long GOP footage was degraded. I am not what happened there, but various editors have reported that on the forums. In December, new support for these formats was announced on the Beta forums. My advice is to test this footage on the Beta version to get an idea if the issue was fixed or not and if it will be available in an upcoming release or not. Can you?

I tried contacting customer care but they are also clueless

I apologize for that. Not to make excuses, but Covid is impacting our staff, including our top agents in the digital video realm. To ensure that the agent is a bonafide Adobe digital video specialist, say, "Kevin told me to ask for the video queue, OK?" Doing so should route you to those brainiacs on my team.

I hope this advice assists you.

Thanks,
Kevin

Hi Vixels5D8F!

Sorry to hear that. Can you provide your system details (OS, CPU, RAM, GPU)? We can test the files. Can you share some samples? 

Thanks,

Kartika