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Participant
July 28, 2021
Question

NEWTEK AVI

  • July 28, 2021
  • 2 replies
  • 277 views

I'm having trouble playing my Newtek uncompressed avi video in premeire pro. While the video itself is able to be played and the audio is fine. The screen shows pink and green diagonal lines. As shown below. If anyone could help it would be greatly appreciated. The video properties are also listed: 

File Path: P:\TWG Masters\John\JOHN ENG UNCOMPRESSED\John 1 ENG.avi
Type: AVI Movie
File Size: 35.59 GB
Image Size: 720 x 486
Frame Rate: 29.97
Source Audio Format: 48000 Hz - 16-bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:30:01:21
Pixel Aspect Ratio: 0.9091
Alpha: None

AVI File details:
Contains 1 video track(s) and 1 audio track(s).
Interleave: 1 : 1.00

Video track 1:
Size is 35.25G bytes (average frame = 690.24K bytes)
There are 54051 keyframes.
Frame rate is 29.970 fps
Frame size is 720 x 486
Video format is UYVY 422 8-bit CCIR 601

Audio track 1:
Size is 330.23M bytes
Rate is 48000 samples/sec
Sample size is 16 bits

This topic has been closed for replies.

2 replies

S
Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
August 2, 2021

Hi there,

 

Sorry to hear about this. Is this happening with any specific media file or all the media files captured through the Newtek interface? Also, if possible please share a download link for a small sample media to diagnose the issue at our end.

 

Thanks,

Sumeet

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 28, 2021

Green-Pink-Purple video https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro and MAYBE Premiere Elements use the STUDIO driver, not the GAMING driver
-such as (this MAY not be the latest) https://www.nvidia.com/en-us/drivers/results/170344/
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
ATI Driver https://www.amd.com/en/support
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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