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Participant
Jan 6, 2025 10:06 PM UTC
Question

No abre premiere, ni encore ,ni after despues de la version 23.1 Audition y Photoshop Sí

desde la version 23,2 no puedo abrir ningun programa de video. se crashea y manda informe cada que intento abrirlos. Ya los he desintalado para instalar en limpio y nada

1 reply

Kevin J. Monahan Jr.
Legend
Jan 6, 2025 11:09 PM UTC

Hello @MegaEga3891,
Welcome to the forum. Thanks for the post. I’m Kevin, from support and I'm a moderator here. Since your bug report concerns an older version, I moved your issue to the Discussions forum for troubleshooting or to find a workaround for you. I hope that’s OK.

 

Have you tried the current version of Premiere Pro? If so, let us know if it works there.


Has this issue been a problem in the past? If not, perhaps one of the Adobe Experts can lend a hand here. Maybe @Richard M Knight might have an idea on the issue. I hope the community can help you soon. Sorry for the problem.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio