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philipmalloryjones
Participant
May 22, 2018
Answered

no audio playback from Timeline

  • May 22, 2018
  • 5 replies
  • 3095 views

2017.1.2 Release -  Timeline audio does not play from Timeline or Program. No Audio Meter readouts from Timeline or Program. No Audio scrubbing sound in Timeline. Selected audio clips play in Source panel, and Audio Meter reads levels. Other sequences in project with same audio clips play correctly. New sequence, with copied clips, plays correctly. What did I do to turn off audio in Timeline?

This topic has been closed for replies.
Correct answer Dave Santina

"This might help:

solo track then unsolo."

-------------------------------------------

  I oversee six editing stations, and this problem comes up on each one. Ann's suggested work-around of soloing the track(s) is our preferred solution. We already clean caches on an ongoing basis.

5 replies

Convergnt
Inspiring
September 12, 2018

Finally something which worked for me: changing the speed of a clip.

This audio playback issue is persistent for me, on random clips. 'mute/solo' tracks, creating new sequences, and clearing media caches has not worked. After recently clearing my media cache, certain clips would not show any audio in the timeline. By changing the speed of a clip, and then changing it back (undo), the waveform returned to the timeline and the audio plays!

Edit: Never mind. Now the rest of the clips in this project don't work at all.

Adobe: This is preventing us from doing our work. It's stupid. it's frustrating. Premiere needs an overhaul.

Macbook 2017; premiere 12.1.2 build 69

Participant
July 18, 2018

I have the same problem but Solo or mute fudge does not work?

Ann Bens
Community Expert
Community Expert
July 18, 2018

Update to 2018.1.2.

valeriom73531401
Inspiring
May 25, 2018

Just deleted all the cache files and all is returned to normal.

There are two ways to delete the cache:

- one is to go to preferences > media cache e click "delete unused", this will delete all the cache files that premiere isn't using at the moment;

- the second is to do it manually, you need to enable in your file explorer the hidden files, and go to this folder:

Windows - C:\Users\[XXX]\AppData\Roaming\Adobe\Common

Mac - Mac HDD > users > [XXX] > Library > Application support > Adobe > Common

Now delete the contents of these folders:

Media Cache

Media Cache Files

Team Projects Cache

Peak Files

Be aware that if you delete the cache within premiere you delete only the files that premiere is not currently using, but if you do it manually with premiere closed, you can delete everything in the cache folder but If you reopen it, it's gonna recreate all the necessary peak files and it takes quite a while.

Give it a try and let me know.

Peferling
Inspiring
May 25, 2018

You can change the location of the cache and set triggers (based on time and database size), for automatic deletion in Preferences:

valeriom73531401
Inspiring
May 25, 2018

Same here, I have a voice clip and music, in timeline the music plays just fine except for the voice clip, but it plays ok when listening in the source monitor.

Really, Premiere is just getting more and more bugs over time...

Ann Bens
Community Expert
Community Expert
May 25, 2018

This might help:

solo track then unsolo.

Dave Santina
Dave SantinaCorrect answer
Participant
May 25, 2018

"This might help:

solo track then unsolo."

-------------------------------------------

  I oversee six editing stations, and this problem comes up on each one. Ann's suggested work-around of soloing the track(s) is our preferred solution. We already clean caches on an ongoing basis.

Participant
May 24, 2018

I've had this problem before.  I just start a new sequence and copy all of my work over to the new sequence and it works fine.

philipmalloryjones
Participant
May 25, 2018

Thanks. I arrived at the same solution. Appreciate your response.