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Charlie_Peterson
Charlie_Peterson
Participating Frequently
March 29, 2017
Question

No audio when importing GoPro clips

  • March 29, 2017
  • 1 reply
  • 2698 views

Just got some kind of update from Adobe - it updated like 7 apps on my system, so I'm pretty sure Premier got updated.

Went back to a project I have and first of all, all the media links to the data on my HD were broken.  I couldn't restore them even pointing them at the media on my machine.

Second, I tried importing a new GoPro MP4 set of data, and it imported with a purple color icon - like a title - and there is no audio.  I've tried everything I found here in this article:  MP4, MOV, AVCHD files import without audio in Premiere Pro CC (2015.3) , but no use.  Didn't work at all.

So, I'm pretty well screwed.  No audio.  I can play the file just fine with Media Play in Windows, but Adobe refuses to see the audio.

Any ideas?

    This topic has been closed for replies.

    1 reply

    Charlie_Peterson
    Charlie_PetersonAuthor
    Participating Frequently
    March 29, 2017

    Well...huh.

    Went searching online and found this:  no sound after importing Gopro footage? 

    The solution was to go rename the folder and restart Premier.  It found the sound.  Not the broken links, but I just needed the new video today.

    So, what?  This is like the equivalent of going out to your malfunctioning car and whacking it with a stick?  Really Adobe?  I pay $600 a year for this?

    A
    Andrew_S
    Inspiring
    March 29, 2017

    Many times on these forums I have seen "Do not update while in the middle of a project." Or at least keep the previous versions going until you have sufficiently tested the new version. OR create a blank new project with the new version and import the old project into the new one. (Don't just allow it to save the project with _1 on the end of the filename.) That also seems to fix a lot of issues.

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