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Lokesh292371512mjy
Participant
Dec 20, 2024 6:39 PM UTC
Answered

No close option available on popup window Modify clip in pre

When I tried to modify the clip from the timeline or the project window, the popup window did not have a close option. I have to force quit the application. 
I am using a MacBook Air M1 Os Sequoia 15.1.1 (24B91). 
Premier pro V25.1
I tried multiple clips and different projects it's same in all

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Dec 20, 2024 7:10 PM UTC

    Hi @Lokesh292371512mjy,

    Thanks for the message. Your issue might be "as designed," but I'd need confirmation from the team. To close the dialog box, you can click the cancel or OK button that appears off-screen in your screenshot. If you can't access these buttons, check the system requirements for display. Your computer monitor might be too small or too scaled up and that puts certain dialog boxes offscreen. I hope the advice helps. Thanks again for the question.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    9 replies

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    Dec 20, 2024 7:29 PM UTC

    Yep, looks like your screen is too small. Either it's physically too small, or with OS scaling you've made it too small.

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    Lokesh292371512mjyAuthor
    Participant
    Dec 21, 2024 12:37 PM UTC

    I am using this monitor from LG
    https://www.amazon.in/dp/B0BRQVQJW2?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

    I am encountering this after updating to v25.x. Earlier it was working fine
    The Resolution is the default




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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Dec 21, 2024 1:32 PM UTC

     

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    Lokesh292371512mjyAuthor
    Participant
    Dec 20, 2024 7:20 PM UTC

    @Kevin-Monahan Thank you for the reply.

    I got it, the cancel and ok buttons are not displaying on my wide-screen monitor. 

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Dec 20, 2024 7:10 PM UTC

    Hi @Lokesh292371512mjy,

    Thanks for the message. Your issue might be "as designed," but I'd need confirmation from the team. To close the dialog box, you can click the cancel or OK button that appears off-screen in your screenshot. If you can't access these buttons, check the system requirements for display. Your computer monitor might be too small or too scaled up and that puts certain dialog boxes offscreen. I hope the advice helps. Thanks again for the question.

     

    Cheers,
    Kevin

     

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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