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K
krzysioks
Participating Frequently
December 21, 2018
Answered

No home/welcome screen

  • December 21, 2018
  • 5 replies
  • 6394 views

When i open premire nothing shows up. Everything works, just home screen don't show up. This is how it looks like

I tried things like windows rebooting and reinstalling premiere but it's still the same. My laptop:

HP ProBook 6570b

Windows 10 64 bit, version 1809 build 17763.194,

Intel Core i5-3210M, 4GB ram, Intel HD 4000

Oh, and one thing to mention. With Adobe Premiere 2018 it worked, but after 2019 update it's not working.

      This topic has been closed for replies.
      Correct answer Ann Bens

      Best is to Contact Customer Care and ask for video queue.

      5 replies

      mathieu s
      mathieu s
      Participant
      September 10, 2023

      There are corrupted files in the folder C:\Program Files\Common Files\Adobe\UXP. You can just delete or rename the folder, and start again Premiere.

        M
        Mega38745268tb7r
        Participant
        July 22, 2024

        Thanks!

        K
        krzysioksAuthor
        Participating Frequently
        December 23, 2018

        Hello? This thing is not fixed? Can someone help? Any info about this problem? This irritates me more and more each day when i use adobe premiere

          Ann Bens
          Community Expert
          Ann BensCommunity ExpertCorrect answer
          Community Expert
          December 23, 2018

          Best is to Contact Customer Care and ask for video queue.

          K
          krzysioksAuthor
          Participating Frequently
          December 23, 2018

          Oh i didnt know something like this exsists. Thanks for letting me know

          Christian.Z
          Community Expert
          Christian.ZCommunity Expert
          Community Expert
          December 21, 2018

          Edit --> preferences --> General

          Try to change "At startup" and "When opening a project"

          K
          krzysioksAuthor
          Participating Frequently
          December 21, 2018

          Didn't work

          Edit: even with "open most recent project" it's now showing. Only if i click home button... But i want to make it show at startup

          Christian.Z
          Community Expert
          Christian.ZCommunity Expert
          Community Expert
          December 21, 2018

          Do you have dual monitors?

          Ann Bens
          Community Expert
          Ann BensCommunity Expert
          Community Expert
          December 21, 2018

          Your machine might not be up for 2019.

          Adobe Premiere Pro CC System Requirements

          K
          krzysioksAuthor
          Participating Frequently
          December 21, 2018

          I mean... yeah my laptop isn't the best but in 2018 version home screen worked

          剑
          剑峰郑61196744
          Inspiring
          December 21, 2018

          Same thing on my laptop

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