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Participant
May 10, 2025 10:12 AM UTC
Question

No images at start up

Hi. I opened up Premiere for my second day of free trial. The files and the sequence I cut yesterday are not showing up. I can see they are there, because the names are still there, but the images are blank grey. What to do?

 

2 replies

JonesVid
Community Expert
Community Expert
May 10, 2025 8:53 PM UTC

It sounds as if the links to your original media are lost. Where are your images stored on your computer ?

Did you get any error message on opening your project to say Premiere could not find images.

To know what is going on we need a screen grab showing your timeline and project media in the project tab (already requested by @Peru Bob  )

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Peru Bob
Community Expert
Community Expert
May 10, 2025 4:51 PM UTC

Can you post screenshots or a video of what is happening?

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