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O
odedn
Participating Frequently
January 2, 2012
Question

No sound when importing AVCHD MTS files into premiere cs5.5

  • January 2, 2012
  • 2 replies
  • 22880 views

Hello

I have footage that was shot with the sony nx sf-100 and it is ACVHD mts files.

when I import the files to the bin, it is being imported without sound (no sound track at all when dragged into the timeline).

The footage has sound - that has been confirmed.

I am working in an AVCHD sequence and I'm importing the files using the media browser.

There are many refrences to this problem online - but all give the solution of recompresing the videos in a new format, although every documentaion cliams that premiere is supposed to take AVCHD natively including sound.

Does anyone have a solution for this?

Thanks,

Oded

This topic has been closed for replies.

2 replies

T
Trent Happel
Participating Frequently
June 5, 2012

Premiere Pro CS6 added support for AVCHD files with PCM audio, but this support is not in 5.5.x. AVCHD files with Dolby audio should be supported in CS5.5.x, though. You can download a trial version of CS6 to verify your files import with audio correctly. http://www.adobe.com/downloads/

Jeff Bellune
Jeff Bellune
Legend
June 5, 2012

Trent,

My Premiere Pro CS5.5.2 imports my Sony NX5 clips with PCM audio perfectly.  Am I just lucky?

Jeff

T
Trent Happel
Participating Frequently
June 5, 2012

My apologies. I beleive I mixed up my versions for support. 5.5.x should support PCM audio. Thank you, Jeff.

I have confirmed that I am indeed getting audio with files from a Sony NEX FS-100 camera, with CS5.5.2 on my systems. Oded, would it be possible to send me a sample file that exhibits this issue for you?

Things to try are deleting your Media cache (Preferences > Media > Media Cache Database, click Clean button). Make certain that your copy of Premiere Pro is activated: check under Help menu you should see "Deactivate..." noted.

Thank you.

S
SAFEHARBOR11
Participating Frequently
January 2, 2012

Hi Oded,

Have you copied the ENTIRE file folder structure from the Sony camera card to your hard drive? It is important to retain ALL the files, and if you only are using the .mts files by themselves, other needed files and parts may be missing. You are correct to use the Media Browser for import, but verify you are starting with all available media.

Thanks

Jeff Pulera

Safe Harbor Computers

O
odednAuthor
Participating Frequently
January 2, 2012

Thanks for your reponse Jeff

Yes- I have coppied the entire file structre - and in fact - the media browser shows the clips with sound (the small speaker symbol above the filmstrip symbol), but when I import from the media browswer - it copies it without sound (showing only the filmstrip symbol)

S
SAFEHARBOR11
Participating Frequently
January 2, 2012

Hi Oded,

Please check to see if Premiere is updated to version 5.5.2 as these patches often fix quirks like you are seeing

Jeff

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