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Participant
Jan 11, 2025 6:22 PM UTC
Answered

no synchronization between sound and video.

I installed the 2025 version of Premiere Pro, and many MTS files are out of sync between the sound and the image. I updated all the codecs but it didn't help. What do I do???

Averdahl
AverdahlCorrect answer
Community Expert
Jan 11, 2025 7:01 PM UTC

There is a bug in Pr 24 and Pr 25 that causes this with video files with Dolby digital audio. It seems that this is the bug you see/hear. Today there are three ways to work around it. You can use the beta version on Pr 25.2, you can download and install Pr 23.6.8 and lastly you can transcode the footage/audio to another codec using Shutter Encoder - Encoder|Converter video FREE PC|Mac.

 

The easiest is using the beta of Pr 25.2 or downgrade to Pr 23.6.8. They are both aviable via the Creative Cloud app.

 

quote

I installed the 2025 version of Premiere Pro, and many MTS files are out of sync between the sound and the image. I updated all the codecs but it didn't help. What do I do???


By @itamar_6632

 

2 replies

Averdahl
Community Expert
AverdahlCommunity ExpertCorrect answer
Community Expert
Jan 11, 2025 7:01 PM UTC

There is a bug in Pr 24 and Pr 25 that causes this with video files with Dolby digital audio. It seems that this is the bug you see/hear. Today there are three ways to work around it. You can use the beta version on Pr 25.2, you can download and install Pr 23.6.8 and lastly you can transcode the footage/audio to another codec using Shutter Encoder - Encoder|Converter video FREE PC|Mac.

 

The easiest is using the beta of Pr 25.2 or downgrade to Pr 23.6.8. They are both aviable via the Creative Cloud app.

 

quote

I installed the 2025 version of Premiere Pro, and many MTS files are out of sync between the sound and the image. I updated all the codecs but it didn't help. What do I do???


By @itamar_6632

 

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Peru Bob
Community Expert
Community Expert
Jan 11, 2025 6:49 PM UTC

Try Preferences > Audio Hardware and set Input to None.

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