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mikecox_
mikecox_
Inspiring
February 12, 2025
Answered

No video in Source monitor

  • February 12, 2025
  • 5 replies
  • 422 views
The .mp4 videos on my SSD play back normally in the Media Player, but when I Import them into my project and try to view them in the Source monitor all I get is sound. How do I get Visual back?
    Correct answer mikecox_

    I just opened Pr, then remembered about this problem, but before I could switch to the forum I noticed that there was no longer a problem.

    I ran an update recently, but not because of this; which is to say: was the upgrade before or after I posted the question? Guessing it was after, cause I can't think of any other explanation.

     

    Thanks for all the suggestions

     

    5 replies

    mikecox_
    mikecox_Author
    Inspiring
    February 13, 2025

    The problem developed again!

    I think some is happening with my system's abiltiy to handle Pr.  I an ofter faced with a freeze, where the cursor will not move and the monitors go dark.  After about 30+ seconds the cursor become active again and the monrors come back, but in the most recent case when the freeze thawed and the cursor moves but the keyboard remained frozen.

    fyi My system was tunedup last week, and everything checked out. This only seems to happen when I'm in Pr.

    I post this "for the record", unless someone has a a clue.  

    I will contact my IT service to see if they have any suggestions, and contiue monitoring events when Pr ia open.

    fyi I run my Lenovo Thinkpad with 2 ext monitors. I wonder if the freezes or resource related?

     

    Using Win 11
    mikecox_
    mikecox_AuthorCorrect answer
    Inspiring
    February 12, 2025

    I just opened Pr, then remembered about this problem, but before I could switch to the forum I noticed that there was no longer a problem.

    I ran an update recently, but not because of this; which is to say: was the upgrade before or after I posted the question? Guessing it was after, cause I can't think of any other explanation.

     

    Thanks for all the suggestions

     

    Using Win 11
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 12, 2025

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

    If that doesn't work, try creating a new project and import the old one into it.

      MarekMularczyk
      Community Expert
      MarekMularczykCommunity Expert
      Community Expert
      February 12, 2025

      Can you see the video in the Project panel? Does it play with the video in the Project panel?

        

      Adobe Community ExpertAdobe Certified Professional
        MyerPj
        Community Expert
        MyerPjCommunity Expert
        Community Expert
        February 12, 2025

        You can use the free MediaInfo program to get info on your clips. Get the program from the link below and using the 'Tree' view post a screenshot of your clip info: https://mediaarea.net/en/MediaInfo/Download

          mikecox_
          mikecox_Author
          Inspiring
          February 12, 2025

          Thanks for that tool, it will come in handly in the future. But the problem in gone; see my general resplonce

           

          Using Win 11
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