Skip to main content
Participant
February 28, 2025
Answered

not launching

  • February 28, 2025
  • 2 replies
  • 282 views

hey guys i ran in to a huge problem. It's been ongoing for like three days. I use premier pro to edit vlogs and like to spice them up with after effect compositions. now the problem that i have is crashing and not responding. my work is as fast as lightning an everything is fine untill the clock hits 17 P.M, +/-. after 17 P.M. premier pro stops responding and all of the adobe apps stop working. Many restarts and many crashes later the problem is still the same. and what is interesting is that the same problems ocurr at about the same time fot those three days. any help? My ps specs: I5 13600k, msi rtx4070, 32 gb of  3200mhz ram. there is about 1 tb for cache and all of the divers are up to date. the system is running on a freshly reinsataled windows 11. 

 

I have a huge school project due and all of my work froze

Correct answer EZ MEDIA
Well actually i found out the problem. The time of day was just a
coincidence. Turns out my system gets unstable because the linked after
effects media has heavy effects and also the motion bro plug in made it
harder for my pc to work. So ram was doing a lot of work and it made the
whole system unstable. Uninstalled motion bro and the work got lighter
still a bit laggy but atleast it didnt crash. Guess i just need more ram
cause turns out 32gb for such work isnt enough.

2 replies

Kevin J. Monahan Jr.
Legend
February 28, 2025

Hello @EZ MEDIA,

Thanks for the post and welcome to the forum. It is odd that you're experiencing stability issues at a certain time of day. I would expect that the issue might be related to anti-virus software or Windows updates. Can you check the logs from your computer to see if that might be the root cause? Let us know.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
EZ MEDIAAuthorCorrect answer
Participant
February 28, 2025
Well actually i found out the problem. The time of day was just a
coincidence. Turns out my system gets unstable because the linked after
effects media has heavy effects and also the motion bro plug in made it
harder for my pc to work. So ram was doing a lot of work and it made the
whole system unstable. Uninstalled motion bro and the work got lighter
still a bit laggy but atleast it didnt crash. Guess i just need more ram
cause turns out 32gb for such work isnt enough.