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demi14
demi14
Known Participant
October 31, 2023
Question

Nothing happening when trying to create Transparent Video, Color Matte, Black Video

  • October 31, 2023
  • 2 replies
  • 237 views

I'm using latest 23.60 version of Premiere and nothing is happening when I do these click throughs: 

File>New>Transparent Video

File>New>Color Matte (color picker does come out but nothing is created)

File>New>Black Video

 

I've used these before and the film lands in my project files somewhere. Now nothing happens at all.

Please help, thanks.

 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 31, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community bugs">
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    October 31, 2023

    Select an asset in the project window and then go to the new item icon.

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