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Agrarvolution
Inspiring
December 17, 2024
Answered

NULL_POINTER_READ_c0000005 in dvaui.dll or HandlerAudioMixer.DLL (Start up & during work)

  • December 17, 2024
  • 2 replies
  • 389 views

I copied effects from an audio track into a new sequence and every time I do this on a single project Premiere Pro crashes. I tried restarting the program and PC which didnt help. I try to continue from a working quick safe, but every time I copy the track effects PP freezes.

 

The track effects contain vst3 plugins (iZotope)

 

When I open the crash dumps it shows a NULL_POINTER_READ_c0000005 for the HandlerAudioMixer.DLL (

NULL_POINTER_READ_c0000005_HandlerAudioMixer.DLL!Unknown

) and the latest crash being in dvaui.dll (

NULL_POINTER_READ_c0000005_dvaui.dll!dvaui::ui::UI_Node::UI_IsEnabled

).

 

 

READ_ADDRESS:  0000000000000000 

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

STACK_TEXT:  
0000003d`f30fdcc0 00007ff9`51733fa6     : 00000000`00000001 00000000`0000000a 000015c7`f5400e63 000025a4`4891ffa3 : dvaui!dvaui::ui::UI_Node::UI_IsEnabled+0x4
0000003d`f30fdcf0 00007ff9`30244345     : 00000218`692c0600 0000003d`f30fde20 00000218`7333b800 00000218`c6da7610 : HSL!HSL::StereoPanner::UI_SetEnabled+0x16
0000003d`f30fdd20 00007ff9`3023b9f1     : 00000000`00000000 00000218`c6da7660 00000218`6e6dee60 0000003d`f30fe558 : HandlerAudioClipMixer!HandlerAudioClipMixer::CreateModule+0x2bb45
0000003d`f30fde60 00007ff9`5ff0125a     : 0000003d`f30fe558 00000000`00000000 00000218`c6da7600 0000003d`f30fe5a0 : HandlerAudioClipMixer!HandlerAudioClipMixer::CreateModule+0x231f1
0000003d`f30fdeb0 00007ff9`5fe5a0f7     : 2aaaaaaa`aaaaaaab 0000003d`f30fe210 00000218`061aa0f0 00007ff9`591d3157 : dvacore!dvacore::messaging::Broadcaster::BroadcastMessage+0x69a
0000003d`f30fdf50 00007ff9`5e8ecc0b     : 00000000`00000000 00007ff9`58d96ca0 00007ff9`58d96ca0 00000000`00000020 : dvacore!dvacore::config::PurgeMemory+0xc7
0000003d`f30fdf80 00007ff9`5e8eccd0     : 00000218`c6dd22a0 00000000`00000000 0000003d`f30fe460 00000218`c6dd22a0 : Frontend+0xbcc0b
0000003d`f30fe190 00007ff9`5fe59e76     : 00000218`061aa0f0 0000003d`f30fe428 0000003d`f30fe210 0000003d`f30fe460 : Frontend+0xbccd0
0000003d`f30fe3f0 00007ff9`5ff00ecd     : 00000218`04576ca8 0000003d`f30fe5a0 00000218`04576ca8 0000003d`f30fe5a0 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x66
0000003d`f30fe4a0 00007ff9`5ff07659     : 00000000`00000000 00000218`6e6dee60 00007ff9`ffffffff 00000218`04576ca8 : dvacore!dvacore::messaging::Broadcaster::BroadcastMessage+0x30d
0000003d`f30fe600 00007ff9`591c50a1     : 00000218`7333b8f8 0000003d`f30fe6d9 00000218`a410be80 00000000`00000000 : dvacore!dvacore::messaging::PostMessageToUIThread+0x59
0000003d`f30fe640 00007ff9`591d4ff0     : 00000217`bf4409c0 00000217`bf4409c0 00000000`00000000 00000217`bf440000 : Backend!BE::CreateKeyWithSuffix+0x1ba1
0000003d`f30fe740 00007ff9`5fe5a0f7     : 0000003d`f30fec80 00000218`061aa0f0 0000003d`f30fee98 00007ff9`5ff012e0 : Backend!BE::CreateSetReadOnlyAction+0x790
0000003d`f30fe9c0 00007ff9`5e8ecc0b     : 00000218`061aa0f0 0000003d`f30ff088 00000000`00000001 00007ff9`cfdf4ad8 : dvacore!dvacore::config::PurgeMemory+0xc7
0000003d`f30fe9f0 00007ff9`5e8eccd0     : 00000218`750718c0 00000269`000656fc 0000003d`f30feed0 00000000`00000000 : Frontend+0xbcc0b
0000003d`f30fec00 00007ff9`5fe59e76     : 00000218`061aa0f0 0000003d`f30fee98 0000003d`f30fec80 0000003d`f30feed0 : Frontend+0xbccd0
0000003d`f30fee60 00007ff9`5ff9b681     : 00000218`e4dfb900 00000218`750718c0 00000218`750718c0 0000003d`f30ff270 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x66
0000003d`f30fef10 00007ff9`d47683f1     : 00000000`00000000 0000003d`f30ff270 00000000`00000000 00000000`80006011 : dvacore!dvacore::threads::AdaptCurrentEventLoopAsExecutor+0x1131
0000003d`f30fef90 00007ff9`d4767eb1     : 00000000`00000000 00007ff9`5ff9b630 00000000`00050692 0000003d`f30ff1f8 : USER32!UserCallWinProcCheckWow+0x2d1
0000003d`f30ff0f0 00007ff9`5e9ccddb     : 0000003d`f30ff1f8 0000003d`00000000 00007ff9`5ea83978 0000003d`f30ff200 : USER32!DispatchMessageWorker+0x1f1
0000003d`f30ff170 00007ff9`5e8e4bf3     : 00000218`05d29260 00000218`05d29260 00000000`00000000 00000217`cdebc6d0 : Frontend+0x19cddb
0000003d`f30ff3c0 00007ff9`5e9ca933     : 00000217`cecdaea0 0000003d`f30ffae0 00000217`cecdaea0 00000000`ffffffff : Frontend+0xb4bf3
0000003d`f30ff5f0 00007ff9`5e9cdf62     : 00000000`00000120 00000000`00000000 00000000`00000000 00000000`ffffffff : Frontend+0x19a933
0000003d`f30ff8e0 00007ff9`5e9ce137     : 0000003d`f30ffa30 00000000`00000000 00000217`cd223270 00000217`cd223270 : Frontend+0x19df62
0000003d`f30ff960 00007ff6`970321c6     : 0000003d`f30ffe60 0000003d`f30ffa30 00007ff6`97031ac0 0000003d`f30ffae0 : Frontend!FE::Run+0x157
0000003d`f30ff9e0 00007ff6`97036422     : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : Adobe_Premiere_Pro+0x21c6
0000003d`f30ffea0 00007ff9`d469259d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Adobe_Premiere_Pro+0x6422
0000003d`f30ffee0 00007ff9`d590af38     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x1d
0000003d`f30fff10 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28

 

 

 

 

 

READ_ADDRESS:  0000000000000000 

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

STACK_TEXT:  
0000008e`ff94b6b0 00007fff`c8693264     : 00000000`00000000 0000020e`fb1b94c0 0000020e`fb1b94d0 0000008e`ff94c058 : HandlerAudioMixer!HandlerAudioMixer::CreateModule+0x2ed33
0000008e`ff94b960 00007ff8`2b48125a     : 0000020e`f5caeeb0 0000020e`fb1b94c0 0000020d`1095c730 0000008e`ff94c0a0 : HandlerAudioMixer!HandlerAudioMixer::CreateModule+0x2b864
0000008e`ff94b9b0 00007ff8`2b3da0f7     : 2aaaaaaa`aaaaaaab 0000008e`ff94bd10 0000020d`1095c730 00007fff`fab83157 : dvacore!dvacore::messaging::Broadcaster::BroadcastMessage+0x69a
0000008e`ff94ba50 00007ff8`2a58cc0b     : 00000000`00000000 00007fff`fa746ca0 00007fff`fa746ca0 00000000`00000020 : dvacore!dvacore::config::PurgeMemory+0xc7
0000008e`ff94ba80 00007ff8`2a58ccd0     : 0000020e`d91160a0 00000000`00000000 0000008e`ff94bf60 0000020e`d91160a0 : Frontend+0xbcc0b
0000008e`ff94bc90 00007ff8`2b3d9e76     : 0000020d`1095c730 0000008e`ff94bf28 0000008e`ff94bd10 0000008e`ff94bf60 : Frontend+0xbccd0
0000008e`ff94bef0 00007ff8`2b480ecd     : 0000020d`d8eebec8 0000008e`ff94c0a0 0000020d`d8eebec8 0000008e`ff94c0a0 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x66
0000008e`ff94bfa0 00007ff8`2b487659     : 00000000`00000000 0000020d`9ab3efd0 00007ff8`ffffffff 0000020d`d8eebec8 : dvacore!dvacore::messaging::Broadcaster::BroadcastMessage+0x30d
0000008e`ff94c100 00007fff`fab750a1     : 0000020e`df74c260 0000008e`ff94c1d9 0000020d`a0267060 00000000`00000000 : dvacore!dvacore::messaging::PostMessageToUIThread+0x59
0000008e`ff94c140 00007fff`fab84ff0     : 0000020d`a9e804e0 0000020d`a9e804e0 00000000`00000000 0000020d`a9e80000 : Backend!BE::CreateKeyWithSuffix+0x1ba1
0000008e`ff94c240 00007ff8`2b51aca9     : 0000020d`28595e11 00000000`00000001 00000000`00000000 0000008e`ff94c420 : Backend!BE::CreateSetReadOnlyAction+0x790
0000008e`ff94c4c0 00007ff8`2b3da0f7     : 0000020d`27e0af40 0000008e`ff94c810 0000020d`1095c730 00007ff8`2b3da0f7 : dvacore!dvacore::threads::AdaptCurrentEventLoopAsExecutor+0x759
0000008e`ff94c550 00007ff8`2a58cc0b     : 0000008e`ff94c850 00007ff8`2b3da0f7 0000020d`331042fc 00007ff8`2a58cc3f : dvacore!dvacore::config::PurgeMemory+0xc7
0000008e`ff94c580 00007ff8`2a58ccd0     : 00000000`00000000 00007ff8`2b791970 0000008e`ff94ca60 00007ff8`2b363426 : Frontend+0xbcc0b
0000008e`ff94c790 00007ff8`2b3d9e76     : 0000020d`1095c730 0000008e`ff94ca28 0000008e`ff94c810 0000008e`ff94ca60 : Frontend+0xbccd0
0000008e`ff94c9f0 00007ff8`2b51b681     : 0000020d`32515880 00000000`00200001 0000020d`3251dcc0 00000000`00200001 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x66
0000008e`ff94caa0 00007ff9`1acd83f1     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`80006011 : dvacore!dvacore::threads::AdaptCurrentEventLoopAsExecutor+0x1131
0000008e`ff94cb20 00007ff9`1acd80ac     : 00000000`c0000388 00007ff8`2b51b630 00000000`00811066 00000000`80000000 : USER32!UserCallWinProcCheckWow+0x2d1
0000008e`ff94cc80 00007ff9`1ace31dd     : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`1acd80ac : USER32!DispatchClientMessage+0x9c
0000008e`ff94cce0 00007ff9`1bdf43e4     : 00000000`00000000 00000000`00251196 00000000`00000000 00007ff9`1ace6242 : USER32!_fnDWORD+0x3d
0000008e`ff94cd40 00007ff9`194514d4     : 00007ff9`1ace1cff 0000020f`7c179b30 00007fff`fc8e7c14 0000008e`ff94ce18 : ntdll!KiUserCallbackDispatcherContinue
0000008e`ff94cdc8 00007ff9`1ace1cff     : 0000020f`7c179b30 00007fff`fc8e7c14 0000008e`ff94ce18 0000020f`7c179b30 : win32u!NtUserPeekMessage+0x14
0000008e`ff94cdd0 00007ff9`1ace1bcc     : 00000000`00200001 0000008e`ffbdd800 00000000`00000000 0000020f`438f9cf8 : USER32!_PeekMessage+0x3f
0000008e`ff94ce40 00007fff`fc7c1a8d     : 00000000`00000001 0000008e`ff94d020 0000008e`ff94d800 000008bb`00000543 : USER32!PeekMessageW+0x9c
0000008e`ff94ceb0 00007fff`fc7bf755     : 00000138`bb4c015a 0000020d`30ff2440 0000008e`ff94d020 0000008e`ff94d800 : dvaui!dvaui::sharedui::UI_ToastManager::SetToastMsgPositionWrtBottomOfAppWinPref+0xcdd
0000008e`ff94cf20 00007fff`fc7be2a5     : 0000008e`ff94d3d8 0000008e`ff94d398 0000020d`7fde0368 00007ff8`2b355b4d : dvaui!dvaui::sharedui::UI_ToastManager::DisplayToastMessage+0x1035
0000008e`ff94d200 00007fff`fc7be493     : 0000020f`7ce12100 0000008e`ff94d650 00000000`00000095 0000020f`7ce17800 : dvaui!dvaui::sharedui::UI_ToastToken::Dismiss+0xae5
0000008e`ff94d4c0 00007ff8`2a64a62b     : 0000008e`ff94d550 0000008e`ff94d7c0 0000008e`ff94d820 0000008e`ff94d910 : dvaui!dvaui::sharedui::UI_ToastManager::DisplayToastMessage+0x103
0000008e`ff94d600 00007ff8`2a64a7e5     : 0000008e`ff94d820 0000008e`ff94d830 0000008e`ff94d910 0000008e`ff94d7c0 : Frontend+0x17a62b
0000008e`ff94d730 00007ff8`2a61c2bd     : 00000000`000000c0 00007ff8`2b351664 0000020d`33c03540 00000000`ffffffff : Frontend+0x17a7e5
0000008e`ff94d870 00007ff8`2a615d94     : 00000000`200e0000 00000000`001070d4 00000000`001070d4 00000000`200e0000 : Frontend+0x14c2bd
0000008e`ff94d910 00007ff8`2a617470     : 0000008e`ff94dd00 0000020d`33c03550 00000000`00000000 0000020d`33c03550 : Frontend+0x145d94
0000008e`ff94dcc0 00007ff8`2a66bf3b     : 00000000`00000001 0000020e`2d057ae0 00000000`00000001 0000008e`ff94df70 : Frontend+0x147470
0000008e`ff94dd80 00007ff8`2a66b42f     : 00000000`00000000 00000000`ffffffff 00000000`000002be 00007fff`fca07448 : Frontend+0x19bf3b
0000008e`ff94df30 00007ff8`2a66b120     : 00000000`00000000 0000008e`ff94ec10 0000008e`ff94e1c0 0000020d`7fde0368 : Frontend+0x19b42f
0000008e`ff94e060 00007fff`fca0a738     : 0000020d`7fde0368 0000008e`ff94e140 0000020d`7fde0368 0000020e`db307a80 : Frontend+0x19b120
0000008e`ff94e090 00007ff8`27ecda2f     : 0000020d`7fde0368 00000000`00000000 00007fff`fcf7d890 00000000`00000008 : dvaui!dvaui::ui::OS_Window::UI_HandleOSEvent+0x28
0000008e`ff94e0c0 00007fff`fca057e0     : 0000008e`ff94e1c0 0000020d`7fde0368 0000020d`7fde0368 00000000`00000000 : dvaworkspace!dvaworkspace::workspace::OS_TopLevelWindow::UI_HandleOSEvent+0x8f
0000008e`ff94e180 00007fff`fca0c753     : 00007ff8`2b7b32b0 00007ff8`2b3698cd 00000bb3`7062dd60 00007ff9`1bd8c360 : dvaui!dvaui::ui::OS_Window::StaticOSWindowWndProcImpl+0x1c0
0000008e`ff94e2b0 00007fff`fc9682bc     : 0000020e`2d572c40 0000020e`8e49ee40 0000020e`a733ba7f 00007ff8`000002ce : dvaui!dvaui::ui::OS_Window::UI_UpdateScaleFactor+0x2a3
0000008e`ff94e2f0 00007ff8`2b3da0f7     : 0000020e`a732d900 00000000`00000001 00000000`00000000 00007ff8`2a58cbd0 : dvaui!dvaui::uiplayground::UIPlaygroundView::UpdateSize+0x53c
0000008e`ff94e320 00007ff8`2a58cc0b     : 0000020e`2d574af0 00007ff9`1bd8b001 00000000`00000000 00007ff8`2a58cbd0 : dvacore!dvacore::config::PurgeMemory+0xc7
0000008e`ff94e350 00007ff8`2a58ccd0     : 00007ff8`2a58cbd0 00000000`00000000 0000008e`ff94e830 0000008e`ff94eae8 : Frontend+0xbcc0b
0000008e`ff94e560 00007ff8`2b3d9e76     : 0000020d`1095c730 0000008e`ff94e7f8 0000008e`ff94e5e0 0000008e`ff94e830 : Frontend+0xbccd0
0000008e`ff94e7c0 00007fff`fca055d9     : 00000bb3`7062d8b0 00000000`00030000 00000000`00000000 0000008e`ff94e8e9 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x66
0000008e`ff94e870 00007ff9`1acd83f1     : 0000008e`ff94ea40 00007ff8`2b3d9ee9 00000000`00000000 00000000`80006011 : dvaui!dvaui::ui::OS_Window::StaticOSWindowWndProc+0x99
0000008e`ff94e950 00007ff9`1acd80ac     : 00000000`00000388 00007fff`fca05540 00000000`003d10a8 00000000`80000000 : USER32!UserCallWinProcCheckWow+0x2d1
0000008e`ff94eab0 00007ff9`1acce15a     : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`1bd76b27 : USER32!DispatchClientMessage+0x9c
0000008e`ff94eb10 00007ff9`1bdf43e4     : 00000000`00000048 00000000`00000001 00000000`00000000 00000000`00000000 : USER32!_fnCOPYDATA+0x5a
0000008e`ff94eb70 00007ff9`194514d4     : 00007ff9`1ace1cff 00000000`00000070 ffffffff`ffffffff ffffffff`ffffffff : ntdll!KiUserCallbackDispatcherContinue
0000008e`ff94ed38 00007ff9`1ace1cff     : 00000000`00000070 ffffffff`ffffffff ffffffff`ffffffff 00007ff9`1acd8247 : win32u!NtUserPeekMessage+0x14
0000008e`ff94ed40 00007ff9`1ace1bcc     : 00000000`00000000 0000008e`ffbdd800 00000000`00000000 00000000`00000000 : USER32!_PeekMessage+0x3f
0000008e`ff94edb0 00007ff8`2a66c838     : 00007ff8`2a723978 0000008e`ff94ef20 0000008e`ff94ee00 0000008e`ff94ee00 : USER32!PeekMessageW+0x9c
0000008e`ff94ee20 00007ff8`2a584bf3     : 0000020d`0d86a110 0000020d`0d86a110 00000000`00000000 0000020d`2fc9b250 : Frontend+0x19c838
0000008e`ff94f070 00007ff8`2a66a933     : 0000020d`31120b20 0000008e`ff94f790 0000020d`31120b20 00000000`ffffffff : Frontend+0xb4bf3
0000008e`ff94f2a0 00007ff8`2a66df62     : 00000000`00000120 00000000`00000000 00000000`00000000 00000000`ffffffff : Frontend+0x19a933
0000008e`ff94f590 00007ff8`2a66e137     : 0000008e`ff94f6e0 00000000`00000000 0000020d`2eeef870 0000020d`2eeef870 : Frontend+0x19df62
0000008e`ff94f610 00007ff6`cafc21c6     : 00000000`000000f0 0000008e`ff94f6e0 00007ff6`cafc1ac0 0000008e`ff94f790 : Frontend!FE::Run+0x157
0000008e`ff94f690 00007ff6`cafc6422     : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : Adobe_Premiere_Pro+0x21c6
0000008e`ff94fb50 00007ff9`1a5f259d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Adobe_Premiere_Pro+0x6422
0000008e`ff94fb90 00007ff9`1bdaaf38     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x1d
0000008e`ff94fbc0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28

 

 

 

Specs:

Premiere Pro 2025.1.0 Build 73

Win 11 23H2

Intel i9 13900K, 128GB, Nvidia RTX 3080 12GB

 

Before this started I lost the ability to ripple cut the right side of a clip and restarted Premiere because of that and then everything started. 😕😕

 

If I import the project into a new project, the same error happens.

This is beyond annoying because clients are waiting on the videos.

 

What could cause this?

    Correct answer Agrarvolution

    Hey Kevin, thanks for your quick response.

     

    I found a way to work aorund it in the mean time. If I copy the whole sequence with the settings I want instead of copying the track effects, everything just worked out.

     

     

    Could it be that the project file is "slightly corrupted" or the sequence wasn't saved correctly at one point which leads to errors later on? 

    2 replies

    A
    AgrarvolutionAuthorCorrect answer
    Inspiring
    December 19, 2024

    Hey Kevin, thanks for your quick response.

     

    I found a way to work aorund it in the mean time. If I copy the whole sequence with the settings I want instead of copying the track effects, everything just worked out.

     

     

    Could it be that the project file is "slightly corrupted" or the sequence wasn't saved correctly at one point which leads to errors later on? 

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    December 19, 2024

    Hi, Agrarvolution,

    I read about your issue. It could be necessary to create another Admin account. See this post: https://adobe.ly/3DmTe3H. I hope it helps you.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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