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Link 2 pc with lightroom
Participant
August 16, 2018
Question

Nvidia driver crash on random playback

  • August 16, 2018
  • 2 replies
  • 437 views

Hi,

I've a problem with premiere pro and I cannot found any solution on the web about it.

Practically, when I edit my videos with something of advanced: lumetri colours video effect, create rectangle, sequencial dissolve transitions, etc.., my video card driver crash, both my two monitors become black but my pc still works in background...

Sometime I get an error like "unable to create image buffer" or "error in lumetri color" etc...

If I unplug one of my monitor and re-plug it, I can see my monitor and I have 5 second to kill premiere because If I don't kill it, my monitor become black again and now I've to reboot my pc...

There's a little workaround..  when I see the errors, I have 3 seconds to put a random window (Firefox, Photoshop or other software) as primary window... then video driver doesn't crash, and after 10 second I can go to premiere to save project and close and re-open premiere...

I have last video card driver, last Windows 10, and last premiere cc 2018.

My config:

I7 8700k

Msi b360 pro gaming carbon

Ram 16gb corsair ddr4 3200mhz

Video: Nvidia msi 1060 gaming plus

Video files are from my Nikon D750 and my Nikon D5100 and format is: 1080p 60fps

I have all codec (k-lite mega codec pack) installed.

Other thing, I always used premiere in my pc ... but one month ago my cpu died. So I bought new cpu, motherboard and ram (before I had i7 4820k, msi motherboard gd45 plus, and 16gb ram g skill ddr3). With my previous pc premiere worked without problem.

So, can be some software of my new motherboard, or a problem with ram? Or some configuration settings?

Thanks.

    This topic has been closed for replies.

    2 replies

    E
    excited_Genie16B8
    Legend
    August 18, 2018

    I have all codec (k-lite mega codec pack) installed.

    That has caused issues in the past, and the only way to fully get rid of it may be to wipe the system and reinstall Windows from scratch.

    After the refresh, only install the software you need to do your editing.  Don't install games, e-mail, office, security or other non-essential software.  Perform those tasks on another system.

    L
    Link 2 pc with lightroomAuthor
    Participant
    August 18, 2018

    No

    I installed k-lite codec later, because of this error... I thought that maybe can be a "not found codec", but nothing was resolved

    E
    excited_Genie16B8
    Legend
    August 19, 2018

    I would still recommend the clean install of Windows to get rid of K-Lite fully.

    R Neil Haugen
    R Neil Haugen
    Legend
    August 16, 2018

    Those sound like probable GPU driver issues ... have you checked that you have the latest driver for that from Nvidia's website?

    Neil

    Everyone's mileage always varies ...
    L
    Link 2 pc with lightroomAuthor
    Participant
    August 18, 2018

    Yes, as I written I have the last driver and I did a clean install too...

    I also disabled GeForce experience overlay, I disabled cuda, I tried with mercury only software.... nothing! Same results... I don't know what other to do...

    I formatted my pc when I changed my pc components, so can't be a register problem... is a video card driver issues but I don't know how to resolve...

    I can play at ultra with every videogames without problem, but with premiere I have this problem... so weird!

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