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Inspiring
Sep 1, 2025 5:49 AM UTC
Question

Old premiere file not playing any audio - Bug

Hi, I have an old premiere file - it was created about 5 or 6 years ago. I've just opened it up in the latest version of Premier and the audio layer is not playing. I get the following errors shown  in the screenshot below and the second screenshot shows what the audio layer looks like.

 

I was just wondering if anyone knows a solution to this?

 

Thanks in advance.

 

 

2 replies

Ann Bens
Community Expert
Community Expert
Sep 1, 2025 10:05 AM UTC

If the audio contains ac3 then its no longer supported.

You will have to install a ac3 codec.

Solved: No AC3 codec in Windows 11 24H2 - Solution is need... - Adobe Product Community - 14972524

 

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JKA@4153Author
Inspiring
Sep 1, 2025 10:40 AM UTC

Thanks for the reply. I've found the original audio so I can save it in a compatible format. Thanks again.

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