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lenzom28207173
Participant
May 28, 2025
Answered

Ongoing Performance Issues on M2 Macs – Freezing, Lag, and CPU Overload

  • May 28, 2025
  • 4 replies
  • 918 views

Hi Adobe team,
I’m experiencing severe performance issues with Premiere Pro on my MacBook Air M2, and I wanted to report the bug in detail.

Summary of the problem:
Premiere Pro constantly freezes, lags, and causes extremely high CPU usage on my M2 Mac, even when working on very lightweight projects. Editing becomes nearly impossible and the software feels unstable and unoptimized.

I’ve already tried all the standard troubleshooting steps — clearing cache, resetting preferences, disabling hardware acceleration, and reinstalling the app — but nothing resolves the issue.

At this point, I’ve seen hundreds and hundreds of users across Reddit and Adobe forums reporting the same exact problem, which seems to have started right after the latest macOS update.

Please, consider releasing an update to fix this as soon as possible. It’s genuinely absurd that such a critical issue has persisted for over a month. Right now, it’s impossible to work — I can’t even add a single line of text without the software freezing.

Thank you for your time and support, Lorenzo

Steps to reproduce:

  1. Open Premiere Pro

  2. Create or open a project with minimal assets (even empty timelines cause issues)

  3. Move through the timeline or perform any basic editing
    → Within minutes, the system begins to lag, Premiere becomes unresponsive, and CPU usage spikes

Expected behavior:
Smooth performance on a machine like the MacBook Air M2, especially when dealing with very light editing tasks.

Actual behavior:
Premiere freezes and becomes unresponsive frequently. It also causes abnormal CPU spikes that affect the entire system’s responsiveness. This behavior was not present in earlier versions.

Hardware and system information:

  • MacBook Air M2 (8-core CPU, 10-core GPU, 16 GB RAM)

  • macOS Sonoma 14.5

  • Premiere Pro 24.3 (latest version)
    I’ve already tried all the standard troubleshooting steps — clearing cache, resetting preferences, disabling hardware acceleration, and reinstalling the app — but nothing resolves the issue.

     

    At this point, I’ve seen hundreds and hundreds of users across Reddit and Adobe forums reporting the same exact problem, which seems to have started right after the latest macOS update.

    Please, consider releasing an update to fix this as soon as possible. It’s genuinely absurd that such a critical issue has persisted for over a month. Right now, it’s impossible to work — I can’t even add a single line of text without the software freezing. thanks a lot



Correct answer lenzom28207173

Roughly 2 hours after posting, I noticed that a new Premiere Pro Beta update (v24.5.0 Build 45) became available. I had already installed the Beta version in the past few days, but this specific build was not showing up until about an hour ago — so I hadn’t installed it yet.

After updating to this latest build and testing it for about an hour, the issue currently doesn’t seem to be occurring.
I’ll continue monitoring and will post further updates if anything changes.

4 replies

lenzom28207173
Participant
May 28, 2025

sorry i mean 25.4.0. BETA build 31*

lenzom28207173
lenzom28207173AuthorCorrect answer
Participant
May 28, 2025

Roughly 2 hours after posting, I noticed that a new Premiere Pro Beta update (v24.5.0 Build 45) became available. I had already installed the Beta version in the past few days, but this specific build was not showing up until about an hour ago — so I hadn’t installed it yet.

After updating to this latest build and testing it for about an hour, the issue currently doesn’t seem to be occurring.
I’ll continue monitoring and will post further updates if anything changes.

lenzom28207173
Participant
May 28, 2025

Hi Matt, both my macOS and Premiere versions (Release and Beta) were up to date until this very recent Beta update became available. Sorry for the earlier imprecision regarding the build number. Thanks a lot for reply 😄 

mattchristensen
Community Manager
Community Manager
May 28, 2025

@lenzom28207173 Thank you for your detailed report, and I'm sorry this is happening. 

 

You mentioned you are on Premiere Pro 24.3. As a first step, could you try updating to the latest version 25.2.3? It's possible you're seeing an issue we've fixed.