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murtar50325625
Participant
March 12, 2017
Answered

Only audio appears with my .mp4 file (no video)

  • March 12, 2017
  • 3 replies
  • 34701 views

hello im trying to import .mp4 video but only audio no video its just black 😕😕 please help me i use Adobe Premiere CC pro 2017 , Windows 10

Correct answer Peru Bob

Your video track is not targeted:

FAQ: Why does audio or video not go to the track where I drop it?

3 replies

T
tylerh57569690
Participant
September 7, 2017

Hey there,

I had the same problem with a video I downloaded from Vimeo. What fixed it for me was the following:

Control Panel>Appearance and Personalization>File Explorer Options>View>Uncheck "hide extensions for known file types"

Then go to the file and change the file extension to .mov (or an alternate video extension)

Hope this works!

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
September 7, 2017

Good tip for importing footage that shows no audio, Tyler. MurtaR has a different issue. Her tracks are merely unpatched, probably the #1 thing that confuses newer editors.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
March 12, 2017

Your video track is not targeted:

FAQ: Why does audio or video not go to the track where I drop it?

    D
    default4mvrduvqsyyw
    Participant
    October 21, 2024

    Why is this site offline?

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      March 12, 2017

      MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?

      Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

      Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

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