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jtylerw
Participating Frequently
July 9, 2020
Answered

Only Basic Correction and Creative Lumetric Color tools work

  • July 9, 2020
  • 2 replies
  • 806 views

Hi Folks! Whenver I try to use Lumetri Color tools *other* than Basic Correction and Creative, the clip turns to a white staticy mess, as shown in the attached screen shot. So any effect under Colors Wheels and Match, Curves, etc., have this issue. It's present in the exported media as well. I've tried clips from different cameras and phones, as well as in 1080 and 4k. I can successfully use these tools in the sample media provided in the Get Started project. What am I doing wrong? Thanks everyone!

    This topic has been closed for replies.
    Correct answer Ann Bens

    Nvidia driver issue.

    New one released today seems to fix the issue. 451.67

    2 replies

    J
    jonas.lavarini
    Participant
    July 9, 2020

    I have the same problem, this problem is honestly completely unacceptable for Adobe. There are only 2 workarrounds for now, and complete silence from adobe

    -downgrade the last nvidia driver to 446.14
    -render using only CPU

    none of these options are nearly ideal since for every decent software out there it's important to have gpu drivers updated and CPU rendering is ridiculously slow. It's a shame adobe lets such a huge glitch in a major feature of one of their major softwares, adobe creative cloud services are getting worse everyday, it seems like they are completely disconnected from the reality of their consumers.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 9, 2020

    Guess you did not read my post.

     

    You are barking up the wrong tree: its a nvidia issue not Premiere.

    J
    jtylerwAuthor
    Participating Frequently
    July 9, 2020

    I should note that I have gone through the process of resetting caches and preferences by starting with Alt and Shift already. That didn't seem to help.

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    July 9, 2020

    Nvidia driver issue.

    New one released today seems to fix the issue. 451.67

      J
      jtylerwAuthor
      Participating Frequently
      July 9, 2020

      That worked! I updated the GPU driver for my 1080ti and that seemed to do the trick. I hadn't even considered that being part of the issue. Thanks!!

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