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Answered

Open captions not visible after rendering (Premiere Pro 14.9 and earlier)

Forum|Forum|9 years ago
January 24, 2017
36 replies
70615 views

Hi!

I'm new to the Captions option in Premier Pro. I have 4 caption clips on the timeline with multiple captions in them. I can see the captions in the program monitor and also see the style changes I made to the text. But when I render the footage on the timeline, the captions disappear. What could the issue be?

Thanks!

This topic has been closed for replies.

Correct answer Kevin J. Monahan Jr.

An update solved this particular issue for a majority of our users. If you have similar issues with captions, kindly create a new post and do not create an additional post here. That would help us triage only existing issues, not ones that have been addressed.

Thank You,

Kevin

Show previous replies

G

GregD7

Participant

Click on the wrench icon in the lower right of the Program Monitor, then select Enable Captions.

Greg Jones

Anthony03238

Participant

Hi Greg,

Captions was enabled at the first place.

The problem is, after I sent my project to render and came back continue my work in Premiere Pro, all the captions were invisible until I restarted the Premiere Pro and reopen my project file.

Hope Adobe can fix the bug soon.

Anthony

FuturelineMediaDenmark

Participating Frequently

Hey Adobe. It's time to check in....

... this i a disaster, for us, having customers ordered this product, but now we can't deliver. What is the solution for this????this is really NOT good enough. After hours of trying and cruising forums, i found this. The nesting ALSO worked for me, but this is really, really unacceptable! Remember to render the NEST and of course the sequence.

Anthony03238

Participant

I have tried to restart Premiere Pro, it works. After restart, the caption came back visible and seems normal.

F

Fictionizer

Participant

Nesting the captions and then render the captions within the nested sequence "render in to out" did it for me.

H

henden1983

Participating Frequently

Works for me also.

Or...

Export direct from Premiere.

T

kre57

Inspiring

So here's what worked for me using PP and ME 2017.0.2. I used .srt files, nested them in the timeline, then when encoding in ME, I went to the captions tab and selected "Burn Captions Into Video" from the dropdown menu.

CIS1

Participating Frequently

kre57 I haven't tried captioning lately on the newer versions, but when I was trying to export I was selecting the "burn in" option and it seemed to only work 25% of the time. I tried different things like clearing rendered files, exporting immediately after open, adding to queue vs direct export, and nothing seemed to be a trigger.

At the moment I'm using different software to caption, so that's my solution.

kre57

Inspiring

S.Lavi, Did you nest the caption clips before you rendered?

Rameez_Khan

Legend

Hi steffp85,

Were you able to get around this issue or do you still need help?

Thanks,

Rameez

S

SF2010Author

Participating Frequently

Hi Rameez,

No not yet, unfortunately. I did update Premiere Pro a couple of days ago. That might solve the problem, but I haven't tried it yet. Do you know more about this issue?

Thanks,

Stef

Rameez_Khan

Legend

Hi Stef,

There were some bug fixes for Titles and Captions in the latest 11.0.2 update.

However, your issue seems to be different. Let us know if you still have the problem so that we can troubleshoot it or log a bug for it.

Best,

Rameez

S

SF2010Author

Participating Frequently

And I now see that some of the captions disappear from the clips...

jasontcox

Inspiring

Just to make sure - you definitely selected Open Captions from the New Captions dialog box and not Closed Captions? And did you double check the Captions tab in the Export Settings box?

S

SF2010Author

Participating Frequently

Yes I have selected Open Captions. I have not exported the video yet, but tried to render a preview. I can see them when the clips in the timeline are unrendered. But the captions disappear after I render the sequence.

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