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bandgeek8910
Participant
January 24, 2011
質問

OpenGL Error Code 7

  • January 24, 2011
  • 返信数 23.
  • 52680 ビュー

I just bought a EVGA GTX 470 so I could use the GPU Acceleration in Adobe. Soon after starting to edit some video, I get this error:

Your hardware configuration does not meet minimum specifications needed to run the application. The application must close. Please visit http://www.nvidia.com/page/support.html for help. Error code: 7

Premiere then freezes and I have to end the task.

When I set the render settings to Software Only, I have no issues.

I have googeled the error and have found no solution, but others are having similar problems.

All my drivers are up to date as of right now.

My hardware consists of:

Intel Core 2 Quad Q8300 @ 2.50GHz

6GB DDR2 RAM

EVGA GTX 470

600 Watt Power Supply

Any help would be much appreciated.

    このトピックへの返信は締め切られました。

    返信数 23

    A
    Austin1234567
    Participant
    July 16, 2013

    Hey everyone, I am just an average joe of computers so all this talk about CS5 and nvidia drivers is all gibberish to me.

    I play minecraft on and off but when I do play it is totally on! I game so hard when I am into a game.

    but ever since I got my Dell Inspiron 17 i believe it is with 6gb of ram I have had troubles with minecraft and skype they both have the long stills where audio and visuals freeze.

    It is actually so bad that I can't even have a conversation with my friends on skype, and on player versus player servers on minecraft I will be chasing after someone ready to kill them, and then as I'm running I have one of these stills and next thing I know I'm dead.

    I got this error code while playing single player and I didnt have any lag prior I was simply playing the game it was meant to be I wasn't spamming my world with mobs just walking around!

    I also play a less famous game known as command and conquer generals zero hour, this game crashes at random intervals for me saying some thing along the lines of: "You have encountered a serious error! Serious errors can be caused by software malfunction system over heating and the minimal requirements of the game not being met.

    I underlined that last bit becasue I believe that maybe these two crash messages are related

    Here is all the info on my computer that may deem useful:

    Computer: Dell Inspiron 17

    Screen size: 17"

    Ram: 6GB

    Processor: Intel core i5-2410M CPU @ 2.30 GHz

    OS:Microsoft Windows 7 Home Premium

    And I will Attach a screen shot of my Display Information.

    Seems like everyone is having problems with pictures/videos But Mine are normally with applictions, (Skype Command and Conquer and minecraft are the apps I have problems with)

    This has become a large problem for me so a response or two would be nice!

    P.S. Remember I am just an average joe in the world of computers, so english please!

    Message was edited by: Austin1234567 Just to add that picture there :)

    J
    JustAnotherPhotog
    Participating Frequently
    July 16, 2013

    You know you have stumbled into a video editing forum right? We don't play games here, well most of us don't subject our computers to that sort of thing, it can change things too much.

    In as simple a computer language as I can, I would recommend the following:

    1. Go the the nvidia site and download the latest drivers. Do a clean instal of them (You click the options button in the instal program)

    2. Then go to Microsoft update under the start menu and do an update to your computer.

    That will atleast bring you up to date.

    Lastly, I am sure there must be a forum for Minecraft or what ever game you are having trouble with. If what I have suggested doesn't fix your problem, someone there will have a fix. You can also check the game developers web site for known issues and perhaps they can fix it for you.

    Hope this helps.

    Darren

    A
    Austin1234567
    Participant
    July 17, 2013

    Yes it sort of does and sort of doesnt actually I was directed here by nvidia forums, it shouldn't matter that this is a video editing forum because I believe my problem is indeed driver or video card related, which sounds like the problems that some of the other people on here are experiencing, especially the one guy that was trying to edit his wedding video.

    Thanks anyways though I am just going to go to as many customer support sites as possible as long as they have relation with my computer.

    3
    3dmus
    Participating Frequently
    April 28, 2012

    Does anyone know if this issue has been addressed at all in CS6? I appreciate it may be a combination of NVIDIA drivers and PP, but any insight in this matter would be appreciated.

    D
    d4digital
    Participant
    May 1, 2012

    Not sure about CS6, but I am certainly having OpenGL errors on my rig with CS5.5 since updating CPU to i7-3930K and the motherboard to an ASUS P9X79. Predictably perhaps, PPro freezes when appllying Collorista II or MB Looks. The only way around this is to disable GPU rendering via the MB Looks standalone app and via 'Options' in the Collorista II tab in PPro. Extremely annoying. Sorry if I'm covering old ground, but this was working fine with my mobo/GPU/driver combo before changing boards. This isn't the large stills issue but just straight 1080p Canon 5DMKII video.

    Also noticing the loss of my second monitor all of a sudden which is sporadic - investigating that now. The system completely freezes too, so no option for task manager here, just a hard reset. Not fun at all.

    Red Giant have offered me nothing but the rather lame "update your graphics driver" excuse. I've run through just about every Nvidia driver since the 260 series and still no dice. Even tried the latest beta driver 301.24. No good either.

    I have also encountered an issue with the Windows "Desktop Window Manager Session Manager" service that caused Premiere to freeze on project loading. Once I disabled this service Premiere works fine, except of course when I try to use Collorista II or Looks with GPU enabled. Crashes out Photoshop too BTW.

    I'm on ASUS p9X79, i7-3930K, 16GB RAM, GTX480 (Hack applied), PPro 5.0.2, NVIDIA 296.10. Not sure but this may help someone or myself. RED GIANT have just gone very quite on the support line...

    Bill Gehrke
    Bill Gehrke
    Inspiring
    May 1, 2012

    Why don't you update to 5.0.3 at least?

    S
    solomonAvi
    Participant
    February 17, 2012

    Has anyone tried the beta nvidia drivers? I have found that resizing my stills to 3008x2000 seems to prevent the crash using the hardware MPE. Tried using psd, targa and jpg all crash at 4000px or greater with hardware MPE, so format is not the issue.

    Stephen_Spider
    Stephen_Spider
    Inspiring
    February 18, 2012

    I've had pretty much the same experience. I've assumed it was the limits of the GTX 480s cards memory.

    If I have to edit huge images I'll do it in software mode, as we don't have $$$ for a super Nvidia card.

    S
    Sonama268
    Participant
    February 17, 2012

    Of course not. It's a cheap solution

    S
    Sonama268
    Participant
    February 16, 2012

    I solved the problem when I switched to nvidia quadro 600.

    Now is slower but the system does not stop as before.

    Stephen_Spider
    Stephen_Spider
    Inspiring
    February 17, 2012

    The nvidia quadro 600 does not seem like an upgrade for a GTX 470.

    Glad it is working for you.

    S
    solomonAvi
    Participant
    February 16, 2012

    Any new news on this bug? I am having the same problem with jpg's from my D7000 and any motion or scaling in the timeline. I have Nvidia 440 GT with 285.62 and PP CS5.5. Has anyone tried the beta Nvidia drivers?

    R
    randymcwilson2012
    Participant
    January 2, 2012

    Disabling the Mercury Playback Engine and setting it down to "Software only" will indeed fix the issue. The problem, obviously, is that this lessens performance drastically, especially when dealing with HD, and complex codecs that the GPU really excelled at. It is hard to place the blame on this one, for it appears that the GPU is getting overloaded, probably with multiple layers of large format images, and then locking up. But, on the other hand, perhaps PPro should be monitoring GPU load and adjusting accordingly. So, nVidia or Adobe--who's to blame? Probably both.

    To get around this, in your PPro project, go to Project menu--->Project Settings---->General. Then, at the top drop down box change it from "Mercury Playback Engine GPU" to the option below it "Mercury Playback Engine Software Only" or something similar to that.

    Also, if you right-click on your Program Monitor display, go to Playback Resolution and drop it down to 1/2 or 1/4 if your editing performance is severely sluggish, it will help--though you will lose visual quality (not real quality).

    Adobe and nVidia--please go to lunch (I will pay for it!) and settle this problem. Standing offer.

    T
    timrwh
    Participant
    December 22, 2011

    Hi,

    I use GPU acceleration in Premiere Pro 5.5.2.0 with a GeForce GTX 550 Ti and was experiencing the dreaded OpenGL Error Code 7 with the latest NVidia drivers, v285.62, when importing large stills (4000 x 3000 px) into the preview monitor or timeline. As everyone has said it's very repeatable and can be worked around by resizing the images in an external application prior to import.

    However, I managed to permanently fix the problem by rolling back to NVidia drivers from March this year, v267.59.  Any chance of a fix with the latest drivers please, especially since this issue seems to be so easily reproducable.

    If it helps anyone, you can download old drivers by browsing to "Beta and Older Drivers" on the NVidia download page.

    Thanks,

    Tim

    M
    metta_xu
    Participant
    December 1, 2011

    I've got the same frustrating problem:

    CS5.5 Production Premium

    X6 1100T - 6 CORES

    Just upgraded to 16gb memory from 8gb

    GTX 560 Ti 1056mb

    SSD boot disk

    2tb 7200rpm Scratch disks

    266.54

    Stock- no OC.

    -Had tried selecting my graphics card GTX 560 ti instead of the 'auto select' option in Nvidia control panel, but still crashing.

    I believe my system has sufficient muscle to handle a simple AE import of a Photoshop 3 liner text into premiere pro, and there should be no reason for the above extremely frustrating error message on my hardware being insufficient to handle the load...

    Would appreciate any advice on how to remove this irritating message and constant hanging. Extremely frustrating to pay thousands to go through this pain.

    A
    Anonymous
    November 18, 2011

    win7 64

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