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bandgeek8910
Participant
January 24, 2011
Question

OpenGL Error Code 7

  • January 24, 2011
  • 23 replies
  • 52680 views

I just bought a EVGA GTX 470 so I could use the GPU Acceleration in Adobe. Soon after starting to edit some video, I get this error:

Your hardware configuration does not meet minimum specifications needed to run the application. The application must close. Please visit http://www.nvidia.com/page/support.html for help. Error code: 7

Premiere then freezes and I have to end the task.

When I set the render settings to Software Only, I have no issues.

I have googeled the error and have found no solution, but others are having similar problems.

All my drivers are up to date as of right now.

My hardware consists of:

Intel Core 2 Quad Q8300 @ 2.50GHz

6GB DDR2 RAM

EVGA GTX 470

600 Watt Power Supply

Any help would be much appreciated.

    This topic has been closed for replies.

    23 replies

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    SteveHoeg
    Adobe Employee
    SteveHoeg
    Adobe Employee
    January 25, 2011

    For people running into this problem, what version of the NVIDIA driver are you using?

    C
    Colin_Brougham-u9E3Ff
    Inspiring
    January 25, 2011

    I'm using GeForce 266.58, released 01.18.11, on a GTX480 and 5.0.3. I'm going to rollback to 260.99 in a little while, to see if I can replicate it. I've had all kinds of issues since going to these drivers; the "jumpy stills" thread is another issue I hadn't witnessed before.

    C
    Colin_Brougham-u9E3Ff
    Inspiring
    January 25, 2011

    I just encountered this error message and subsequent crash, myself. I'm running the latest nVidia drivers--which seem to be causing other issues as well.

    This error/crash seems is reminiscent of the earlier crash that would occur with large images and hardware MPE. I wonder if the new drivers introduced a regression to this behavior.

    I can easily reproduce this. I'll post up a project file and image later; hopefully Steve Hoeg will pop in here. He seems to be the guy on-task with these issues

    Todd_Kopriva
    Todd_Kopriva
    Inspiring
    January 24, 2011

    What version of Premiere Pro are you running? Have you installed the Premiere Pro CS5 (5.0.3) update?

    B
    bandgeek8910Author
    Participant
    January 24, 2011

    CS5 5.0.3.

    The update manager says everything is up to date.

    Bill Gehrke
    Bill Gehrke
    Inspiring
    January 25, 2011

    In the mean time while they sort this problem out why don't you roll back to 258.96 (or any other earlier version than that last one where they made immense changes). That is what I have on my editing computer and it is working perfect on my GTX 480 and my GTX 580.

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