Skip to main content
Correct answer Peru Bob

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view.
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate.
Use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php

Here is a tutorial:

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

Shutter Encoder may also be used to convert to Constant Frame Rate:    https://www.shutterencoder.com/en/

2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
August 25, 2026

The file contains the AV1 codec, which is not supported by Premiere

Need to convert the file: see Peru Bob’s post for handbrake or shutter encoder.

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
August 25, 2026

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view.
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate.
Use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php

Here is a tutorial:

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

Shutter Encoder may also be used to convert to Constant Frame Rate:    https://www.shutterencoder.com/en/

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices