Opening the Captioning window in 2024 crashes the project

2 replies
199 views
Translate

I am attempting to add subtitles to my videos in Adobe 2024. When I go to "windows" "workspace" then "captions and graphics" premiere just crashes itself and doesn't even give me a troubleshoot window upon reopening.

I am using an updated Windows OS

This topic is closed to new replies. Start a new post to keep the conversation going.

M

Michael Grenadier

Legend

do you have more than monitor attached to your computer? If so, try disconnecting it.

Translate

jstrawn

Legend

Does this happen 100% of the time for you with any project + media?
What version and build of PrPro are you using?
What version of Windows OS are you running? (The current public version of Pr is 24.2 x 085)
Are there any specific steps you can share with me? For example, do you need to make a new project or import media first? What workspace are you on when you switch tot Captions and Graphics?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.