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Participant
May 14, 2024
Answered

P: Alt+ Scroll zoom behaves different on v24.4.0

  • May 14, 2024
  • 55 replies
  • 15752 views

Updated to latest version 24.4.0 and the Alt+ scroll zoom behaves different. It zooms to a totally different timeline area than the usual mouse pointer/playhead. Any workarounds?

Correct answer Trent Happel

Sorry for the wait, but we believe this issue should now be addressed in 24.6 beta build 020. Alt + mouse wheel scroll should zoom based on cursor location. Appreciate all the feedback.

55 replies

Participant
July 8, 2024

Same problem ofter updated to 24.5.0

Remote Index
Inspiring
July 8, 2024

@Trent Happel 

@Kevin-Monahan 

 

I know this issue. The team is working on a fix
Kevin Monahan

 

This has been reproduced inhouse and is being investigated. … this issue should now be addressed in 24.6 beta
Trent Happel

 

In spite of the extensive details and discussion here, this issue (known for months) is not listed in Known Issues.

 

Is there a reason Adobe is choosing not to communicate this problem with users?

 

R.

 

 

Etienne de Durocher
Known Participant
July 8, 2024

No rant, just facts right there. Software updated to the last version available on cloud. 24.5.0. (build 57).

MyerPj
Community Expert
Community Expert
July 8, 2024

Just a friendly rant @Etienne de Durocher ?

Otherwise, some details would be appreciated. What version are you using?

Did you see the 'correct answer', which said it was fixed in 24.6 beta b20

Etienne de Durocher
Known Participant
July 8, 2024

I am still having the bug, is this even going to be fixed or should we consider this the new way to do? its no user friendly and its slowing down the editing pace, weird choice if they want to keep it that way.

Stan Jones
Community Expert
Community Expert
June 28, 2024

This is what I am seeing. I place a sequence marker where I will place the cursor so it makes it easier to see where it is zooming. Release 24.5.0 shows the bug; Beta 24.6.0.37 does not. (I'm still testing some things on Build 37 and have not installed 38 yet.)

 

Participant
June 28, 2024

I am testing the correct behavior ALT-Scroll to zoom around the mouse cursor location.

I currently have Version 24.6.0 BETA (Build 38), and using the mouse wheel to scroll while holding alt to zoom out of the timeline will still zoom back into the timeline, producing the same bug that has persisted for many months now.

I can send a video if needed.

Stan Jones
Community Expert
Community Expert
June 27, 2024

@TheAlphaJayShow,

 

Be sure you are testing the right issue. The correct behavior is for Alt+Scroll to zoom around the mouse cursor location.

 

I did not test Build 20, but Ann did; and I confirmed the fix at Build 23.

 

@Jason Nolan Wedding Films,

 

Yes, sometimes, a Beta fix does not make it into a release. I'm sure the engineers do all they can to get as many fixes into a release as they can. But when this happens, it is disappointing.

 

Stan

 

Participant
June 27, 2024

Hello, the issue still persists in the 24.6 beta build 020. I even tried a completely new project, after restarting my PC, on multiple different mice.

Known Participant
June 26, 2024

Still an issue in 24.5. Again rolling back. Very frustrating. Saying it has been fixed in beta and then releasing an update with the issue still present make no sense to me.